Customer Service Data Entry

Nga Laureti

**** ******* **.

Erie, CO *****

SKILLS

● Customer Service

● Microsoft Office

● Clerical

● Scheduling Appointments

● Excel

● Data Entry

● Quick Books

● Order Processing

● Bookkeeping

EMPLOYMENT HISTORY

Elwood Staffing 1020 Ken Pratt Blvd Longmont303-***-**** Did various assignments : Office/Clerical, Customer Service, Call Center, Scheduler, Order Fulfillment

Softopper-333 Centenial Pkwy. Louisville303-***-**** May 2021 - Aug 2022

Customer Service

Greeted customers, showed demonstrations, take phone orders, data entry, proccessed orders answer questions, product info, complaints resolution, checked returns worked in Excel as well as processed paymenys in Braintree, created labels and did emails Celestial Seasonings- 4600 Sleepyyime Dr. Boulder 303-***-**** Aug2015-April2021 Customer Service

Greeted customers in tea shop. Assisted with product selection and suggestions. Offered tea samples and stocked merchandise. Answered questions and helped collect pay.ment. All Tele Comm Services- 234 MCAfee Cir., Erie CO (720)217-4400May2013-May2015 Office Assistance – answered phones, typed memos, mailed correspondence, scheduled appointments, filed fax, scanned, bookkeeping, AR/AP and kept office clean and tidy Duke’s Bar & Grill-110 Bridge St.,Saratoga WY 307-***-**** Jan 2011-May2011 Waitress – seated customers, took orders and waited on them Asset Funding Solutions Inc.-600 17th St.,600 Denver, CO April2008-Oct2010 Secretary – typed, faxed, bookkeeping, acct. recvs./acct. pybles Savers Bolulder, CO Sept2006-Feb2008 Customer Service/Cashier

MCI Glendale, CO Aug2000- June2004 Call Center Customer Service

EDUCATION _

Pikes Peak Community College, Colo. Spgs., Co. 1996 Lawrence High School, Lawrence KS.,

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