Customer Service Delivery Driver

NAQUAN LOPEZ

Helmetta, NJ, *****

***********@***.*** / 347-***-****

SUMMARY

Efficient professional in vehicle management with proven ability to complete tasks swiftly and effectively. Possess specialized skills in parking space optimization, customer service, and cash handling procedures. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive interactions in fast-paced environments. Resourceful Water Technician known for productivity and efficient task completion. Specialized in water quality analysis, system maintenance, and regulatory compliance. Excel in problem-solving, communication, and teamwork to achieve project goals.

Talented Demolition Laborer knowledgeable about equipment use, site preparation, and demolition assistance. Methodical and dedicated professional with many years of experience in the field. SKILLS

•Water Damage Assessment

•Project Management Mold Remediation

•Fire Damage Restoration

•Hazardous Material Handling

•delivery driver

•customer service

EXPERIENCE

Lead Valet Attendant / All American subaru - Old Bridge, New Jersey 10/2024 - 01/2025 Inspected vehicles for damages before parking and after retrieving them. Coordinated with customers, vendors, and other personnel to provide exceptional service. Investigated incidents involving damage or theft of property belonging to customers or the company. Responded promptly to customer inquiries regarding services offered by the valet department. Ensured that all vehicles were parked in designated areas with safety and efficiency as the priority. Delivery Driver / Amazon ( Appathon LLc ) - Edison, New Jersey 03/2021 - 10/2024 Loaded, secured, and unloaded cargo in a safe and timely manner. Provided excellent customer service by answering inquiries about products or services being delivered. Verified accuracy of items loaded onto truck against shipping documents.

• Do 200 to 260 deliveries a day

Inspected delivery vehicle to ensure optimal safety and performance prior to each trip. Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations. Demolition Worker /Water Restoration Technician / Restore RIte - Staten Island, New York 09/2014 - 03/2021 Loaded debris onto trucks for disposal or recycling. Cleared rubble from demolition sites after completion of work. Performed basic maintenance on equipment used during demolition activities.

• Managed restoration projects for water-damaged residential and commercial properties

• Executed drying and restoration processes to return properties to pre-damage conditions.

• Utilized advanced techniques to mitigate damage and enhance restoration outcomes.

• Transformed disaster-stricken areas into safe and functional spaces for families and businesses.

• Provided clients with peace of mind through effective communication and quality service. NL

• Perform pack out for customer property that was being transferred to the storage unit

• Executed removal of drywall, insulation, and flooring, calculating air space for optimal equipment placement. Assisted in the removal of hazardous materials from demolition sites. Maintained detailed records on mold maintenance activities, including inspection results and repair history. Conducted routine maintenance and repairs on molds, such as cleaning and lubricating parts. EDUCATION AND TRAINING

GED 03/2014

Osbourne Ged School - Albany, NY

Contact this candidate