Server/ Cocktail Server

Brenda Ferrer

Cell: 954-***-****

brendaferrer** I 0@ gmail.com

PROFESSIONAL SUMMARY

Skilled hostesVserver with over 9 years of experience in fine and casual dining. Proficienr in making customers comfortable and satisfied while ensuring optimal guest flow in the dining room. Fluenr in Portuguese and English. Certified in Food Handling and Alcohol Beverage Services. WORK HISTORY

Server, Cafe lbiza - Fort Lauderdale, FL

twt20t7 ro 05/20t8J t0a/20 I 9 to Ot t2O25J

' Excelled in multitasking and maintaining professionalism under pressure.

' Promoted daily specials to increase sales and generate costumer interests. Server, Piazta Italia - Fort Lauderdale, FL

[0t/2020 to Mt2020l

' Provided expert recommendations on the menu items, including Keto-friendly options, enhancing guest

. satisfaction. Assisted with wine pairings, educating guests on premium selections. Server, Lou Malnati's - Chicago, I[.

[06/2018 to 04/2019]

o o Delivered Ensured effrcient bilingual service service by to personally diverse clientele, running facilitating the pizzas to smoorh costumers. communication. utilizing special service techniques.

r Managed large parties of up to 40 people.

Cocktail Server, Lou Malnati's - Chicago, IL

[46t2017 to 09/2017J

o Delivered beverages to wait list guests during peak hours, maintaining speed and accuracy. o Explained menu items based on guests preferences, assisting with pre orders for dining in. Server, Rock Bar - Fort Lauderdale, FL

IO9t20t6 to 05/20171

' Kept tables clean and free of trash and cleaned dining areas in berween guests.

' Provided efTicient and prompt service during holiday seasons, including spring break, guaranteeing high customer contentment despite increased demand.

t

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