Client Services

About Me.

I am a diligent, driven and self-motivated individual. My goal is to become

associated with an organisation where I will continuously learn, grow and advance my career. I am aiming to make a significant difference in the corporate strategy, to work in an organization which gives me a platform to enrich and utilize my overall skills in such a manner that it proves to be an asset in every state of the business thus allowing me to give my best for the growth of the organization. I wish to be given an opportunity, please carefully consider my resume.

SENIOR BRANCH CONSULTANT & ACTING BRANCH

MANAGER

African Bank October 2012 – Current

Achievement of all sales target & growth.

Performance of sales key activities.

Application administration and costs.

Capturing loans, Financial Products and investment application. Ensure Completeness, accuracy on documents provided by client to prevent fraud.

Enhance Client Services.

Explain Terms and condition to a client, to ensure compliance. Attending customer queries.

Oversee the branch in the absence of the manager.

Provide leadership, motivation and conduct lessons on financial products to the sales team.

WORK E X P E R I E N C E

Analytical ability.

Microsoft expertise.

Auditing proficiency.

Reconciliation.

Reporting.

P R O F E S S I O N A L

S K I L L S

Microsoft Office.

Pastel.

T E C H N I C A L

S K I L L S

MOSHALA

JOHANNA

QUVANE

S E N I O R B R A N C H C O N S U L T A N T & A C T I N G B R A N C H M A N A G E R

Relationship management.

Problem solving abilities.

Interpersonal.

Attention to detail.

Communication.

Clear oral/written expression.

P E R S O N A L

S K I L L S

082-***-**** *********@*****.*** 311 Rotsvygie Street, La-Montagne, Pretoria 0184

CREDIT CARD SALES AGENT

ABSA Bank May 2012- October 2012

Reason For Leaving: Contract expired

Assisted clients with credit card application.

Achieved credit card sales targets.

Provided accurate and transparent information regarding the credit cards to customers.

Provided feedback to client on application.

Ensured Completeness, accuracy on documents provided by client to prevent fraud.

Cross sold and upsold other Absa financial products. POLICY SERVICE CONSULTANT

Telesure Group Services January 2010 - July 2011 Reason For Leaving: Difficult Pregnancy

Inbound and Outbound service consultant

Enhanced client services.

Captured, suspended and cancelled the policies.

Handled clients queries and do follow-ups.

Did policy quotation and retention.

Underwritten policies and up-sold company policies. English

Nothern Sotho

Afrikaans

Zulu

Tswana

L A N G U A G E S

MOSHALA

JOHANNA

QUVANE

S E N I O R B R A N C H C O N S U L T A N T & A C T I N G B R A N C H M A N A G E R

082-***-**** *********@*****.*** 311 Rotsvygie Street, La-Montagne, Pretoria 0184

BRANCH CONSULTANT

Capitec Bank July 2007- December 2009

Reason For Leaving: New challenges and growth

Credit evaluation.

Enhanced client services.

Loan capture and other financial products.

Collection on debtors.

Cashier duties.

Handled clients queries and do follow-ups.

Date Of Birth: 09 February 1981

Gender: Female

Nationality: South African

Driver's Licence: Code 10

Notice Period:2 Weeks

Relocation: Limpopo &

Mpumalanga

P E R S O N A L

D E T A I L S

ASSESSOR

SARS February 2006 – June 2007

Reason For Leaving: Contract expired

Determine taxable income of companies, trusts and individuals according to their tax returns

Detecting individuals and companies trying to evade tax Dealing with objections from tax payers.

Registering tax payers

Tax Collections

TRAINEE INTERNAL AUDITORS

Premiers Office February 2003 – October 2003

Reason For Leaving: Voluntarily efforts

Drafting reports.

Prepared audit findings and risks.

Attended meetings.

MOSHALA

JOHANNA

QUVANE

S E N I O R B R A N C H C O N S U L T A N T & A C T I N G B R A N C H M A N A G E R

082-***-**** *********@*****.*** 311 Rotsvygie Street, La-Montagne, Pretoria 0184

E D U C A T I O N

B.COM HONORS IN PUBLIC ADMINISTRATION

University Of South Africa

Current

B.COM DEGREE IN PROCUREMENT MANAGEMENT

University Of South Africa

2018

REGULATORY EXAMINATION (RE)

Financial Planning Institute Of South Africa

2017

PROGRAMME IN FINANCIAL MANAGEMENT

University Of South Africa

2010

NATIONAL CERTIFICATE: GRADE 12

Mmaphuti Secondary School

1997

BRANCH MANAGER

African Bank

Work: 012-***-****

Cell: 072-***-****

Mr Weaver Mosehla

R E F E R E N C E S

BRANCH MANAGER

Capitec Bank

Work: 012-***-****

Cell: 076-***-****

Mr Martin Chida

MANAGER

Telesure Group Services

Work: 012-***-****

Cell: 082-***-****

Mrs Khensani Mohlala

Contact this candidate