Customer Service General Manager
Resume:
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Menasha, WI 54952
************@*****.***
have over 20 years of experience in the Restaurant Industry, My highest priority is customer service
and guest satisfaction.
Willing to relocate to: Oshkosh, WI - Appleton, WI - Green Bay, WI
Authorized to work in the US for any employer
Work Experience
General Manager
Dennys
A leader and motivator of over 40 employees, oversee all daily weekly and monthly operations of my
store.
was able to take a struggling store on the brink of closing, managed to re-established a prior account
grossing 200,000 dollars a year. have reduced my labor drastically in numbers, guest counts have
risen, sales have risen, inspections rank in the 90s, and there is a drastic change in employee turn-over
rate
Associate Manager
Perkins Restaurants & Bakery - Appleton, WI
February 2015,
I started out at perkins as a server. Within a few months I was promoted to a shift leader and within
a few months after that, was promoted to an associate manager. worked directly with my regional
manager to turn a store in wausau around and when they were in a position to run on their own came
back to appleton where finished out my time, until got an offer from dennys.
Education
High School diploma in general
New lutheran - Green Bay, WI
August 1983 to June 1986
Skills
Servsafe, Leadership Development, Microsoft Office
Certifications/Licenses
ServSafe
April 2016 to Present
Additional Information
Very knowledgeable of restaurant industry. It is my passion. Work minimum 60 hour weeks. Excellent
work ethic. Driven and goal oriented
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