Service Advisor Inventory Control
Resume:
George Steiert
Rotonda West, FL *3947
**********@*****.***
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INTRODUCTION
Seasoned professional with over 40 years of experience in the Automotive Industry, managing auto parts stores, service departments and repair shops, including track racing and vehicle mechanic. Also, owned, and operated Matco mobile tool store, is seeking a position where his automotive skills can be utilized to their fullest. WORK EXPERIENCE
Steiert Tools – Littleton, CO
Owner (April 2013 – April 2023)
Serviced continually about 350 customer and 150 stores.
Presented features and benefits of tools.
Handled Inventory Control.
Handled Accounts Payables and Receivables.
Projected business sales.
Arapaho Dodge – Centennial, CO
Service Advisor (September 2009 – March 2013)
Met and greeted customers.
Addressed customer concerns and wrote up service tickets.
Arranged for transportation as needed.
Scheduled appointments.
Lithia Colorado Chrysler Jeep – Aurora, CO
Service Advisor (September 2005 – September 2009)
Met and greeted customers.
Addressed customer concerns and wrote up service tickets.
Arranged for transportation as needed.
Scheduled appointments.
Broadway Dodge – Littleton, CO
Mechanic and Retail Parts Advisor (August 2001– September 2005)
Selling and upselling parts to customers.
Placed customer orders and followed up on orders.
Handled parts look up.
Handled inventory control.
Medved Chrysler Jeep – Wheatridge, CO
Service Advisor – (September 1999 – August 2001)
Met and greeted customers.
Addressed customer concerns and wrote up service tickets.
Arranged for transportation as needed.
Scheduled appointments.
Medved Chrysler Jeep – Wheatridge, CO
Auto Parts Sale – (May 1998 – September 1999)
Greeted customers and assisted them in finding the parts.
Handled merchandising displays and assisted with inventory management and verified that all parts are correctly stocked and displayed for optimal visibility.
Handled customer complaints and came up with creative solutions when dealing with backorders, out of stock or damaged parts.
Tracked gross profit and net profits.
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Christopher Dodge – Lakewood, CO
Used Car Salesman (September 1997 – May 1998)
Greet customers arriving at the dealership.
Showcase the dealership’s vehicles and explain their features and warranties to customers.
Answer customer questions about cars and the purchase process
Negotiate car prices and trade-in values for customers’ vehicles.
Contact past customers to ensure they are satisfied with their vehicle. Carquest Auto parts – Denver, CO
Outside Sales – (March 1995 - September 1997)
Cold calls to auto repair shops.
Stock Inventory for auto repair shops to sell.
Handle all customer complaints and resolutions.
Processed defective parts labor claims with manufacturer. CAREER SUMMARY
Havanna Auto Parts -- Aurora, CO
Store Manager (1989- 1995)
Buchingham Auto Supply – Aurora, CO
Store Manager (1989-1986)
H & K Auto Supply – Littleton, CO
Store Manager (1986-1985)
EDUCATION AND CONTINUING EDUCATION
Certified in Chrysler Parts & Services
Pueblo South High School – Graduated 1982
Auto Mechanics Peublo Vocational Community College - Graduated 1982 SKILLS
Proficient with a PC, using e-mail and surfing the web.
Various Automotive Service Software.
Contact this candidate