Product Management Machine Learning
Resume:
Zain Khan
Director of Product Management/Product Lead
Highly skilled Product Leader with 25+ years of solid experience. Adept at creating innovative and user-centric solutions which meet the needs of stakeholders, customers, and end-users. Strong background in technical leadership leading Fintech, Public Transport, Salesforce, and Product Design initiatives. Seeks to drive engagement, increase revenues, and empower people to achieve financial goals through innovative and impactful software products. Holds the Salesforce Certified Administrator Professional Certification. Core Competencies
● Product Management ● Electronic Payments
● Growth Strategy ● Machine Learning
● Technical Leadership ● Stakeholder Engagement
● Program Management ● Training/Coaching
Professional Experience
Rental Insight Lab, Remote
CPO – Consulting Role Nov 2024 – Present
Setting a strategic template for this real estate startup to move from the pre-revenue stage to acquiring customers and set the stage to go for their seed round.
● Spearheaded the launch of RILs MVP
● Supporting the company’s effort to build a PLG framework for continued product growth
● Leading the UI/UX efforts
● Advising on fund raising strategies
Hit AutoPilot, Remote
Head of Growth – Advisory Role Mar 2024 – Present
Helping this SaaS AI startup to launch and grow their user base and help with fund raising
● Supporting the CEO build a team of engineers, product managers and data scientists
● Leading the GTM for MVP
● Help drive signups by engaging with communities, VC’s and word of mouth marketing
● Managing the fund raising with VCs and angel investors Nav Technologies, Inc., Remote
Head of Product Jul 202 - Mar 2024
Lead product team with oversight for web/mobile strategy and vision for financial health platform providing financial insights and capital to small business owners.
● Grew engagement on the mobile platform by 25% within 5 months and increased MAU by 50% on mobile and web apps
● Successfully implemented a complete rebrand and User Interface revamp for all platforms within Nav in less than 2 months
● Empowered engineering and marketing teams in capturing customer journeys through use of Tealium and Heap
● Drove increased platform engagement by over 20% and improved revenues by over 15% within the first 6 months of tenure Owned mobile platform strategy and roadmap to re-shape the organization and make Nava a mobile-first company.
● Implemented complete UI/UX redesign of the mobile application yielding increased engagement of over 30%
● Enabled bi-weekly releases at an exception level of quality by setting up new processes to meet stakeholder deadlines
● Partnered with executive team to instill a mobile-first mindset throughout the organization to drive digital transformation InstaKin (YC S21), Boston, MA
Co-Founder/Chief Product Officer 2020 – 2024
Key in the development and launch of a Y Combinator-backed startup within the Fintech industry.
● Guided Fintech startup towards achieving 80,000 downloads from 55 different countries breaking even in less than 2 years
● Spearheaded launch of an innovative financial product enabling millions of immigrants and expats to control transferred funds
● Led a high-performing team of 10 combined marketing, UI/UX, and technology professionals in a dynamic fashion
● Engaged in fundraising activities successfully raising over $5 Million through the top names in the VC industry Vix Technology, Seattle, WA
Business Analyst Lead – North America 2018 – 2022
Integral in transport ticketing and automated fare collections projects delivering market-leading products in transport ticketing innovation.
● Mentored and led a team of 3 Business Analysts in developing tailored customer-focused software, hardware, and e-commerce platforms
● Implemented systems that helped the city of Dallas increase the efficiency of fare collections by 30%
● Partnered with the city of Edmonton, Canada to implement a fare collections system that increased revenues by 18% in 7 months SocialCxN, Inc., New York, NY
Head of Product 2017 – 2018
Led design and development of an influencer marketing platform based on AWS for social media influencer market start-up.
● Directed offshore team through design and development of the platform while adhering to Agile principals
● Recognized by management for successfully delivering the platform on-time and within budgetary parameters
● Integrated new marketing solution with major payment gateways including PayPal and Stripe
● Implemented ability to utilize cryptocurrency for financial transactions, online campaigns, and influencer management
● Capitalized on organic growth opportunities by building positive relationships with NGOs, nonprofits, corporations, and others Fiserv, Atlanta, GA
Senior Business Analyst 2016 – 2017
Championed the Agile methodology by transitioning e-commerce development team to Agile in order to strengthen outcomes and efficiency.
● Bridged communications with 12 globally dispersed business analysts to gather requirements for core banking solution integration
● Developed training materials for internal and external users in order to enhance product adoption and utilization
● Spearheaded UI project as Lead Business Analyst focused on streamlining cross-functional workflows
● Identified process inefficiencies and developed solutions to reduce costs and improve software solution delivery
● Liaised with product management team to ensure alignment between development lifecycle and product roadmaps Telular AMETEK, Atlanta, GA
Senior Product Manager/Business Analyst 2015 – 2016 Supported the M2M space in processing data messages of wireless networks processing hundreds of thousands of messages effectively on a real-time basis.
● Successfully completed re-architecture of 3 core applications and migration of applications to MSFT Azure Cloud
● Identified opportunities to advance business goals and map requirements to client solutions Prior Experience
HealthPort Technologies, Senior Product Manager 2014 – 2015 BrightStarr, Senior Technology Consultant 2013 – 2014 LexisNexis, Senior Business Analyst 2013 – 2013
Quartics, Senior Product Manager 2009 – 2012
The International Investor, Country Business Manager 2004 – 2009 ORIX Corporation USA, Project Manager/Senior Business Analyst 2001 – 2003 ORIX Group, Manager e-Business
Additional Proficiencies
1995 – 2001
Technical Skills: Tableau Heap JIRA Slack Google Analytics Data Analysis Tableau SQL Figma UI/UX Languages: English (fluent) Urdu (fluent) Hindi (fluent) Education & Certifications
Salesforce, Salesforce Certified Administrator (Credential ID 9739848)
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