Service Representative Customer

Scott Lam

I've been in the automotive industry my whole life

Fulks Run, VA 22830

*********@*****.***

+1-540-***-****

Willing to relocate to: Harrisonburg, VA - Broadway, VA - New Market, VA Work Experience

Master Automotive Technician/ Customer service representative Big L Tire - Harrisonburg, VA

September 2022 to Present

4 Wheel Alignments, Replace needed automobile parts, Sales associate, diagnostic service manager, change & mount & balance tires, train technicians on the job at hand Customer Service Representative

McCarthy Tire Service Company - Harrisonburg, VA

May 2022 to September 2022

Road side service calls, changed every size tires they produce, Sales Representative, tire & suspension inspector, problem solving

Automotive Master Technician / Shop Manger

Mr. Tire Auto Service Centers - Harrisonburg, VA

March 2019 to February 2022

Managed all of the techs and their bay work stations they worked in servicing automotives. Serviced all makes and models of cars and trucks .

Engine repair to tire changes, break jobs etc.

Foreman/Supervisor

Lantz Construction - Broadway, VA

May 2001 to July 2018

All aspects of construction, reading blue prints to pour concrete, running jobs. Auto Body Repair Technician

Jim's Body shop - Fulks Run, VA

May 1990 to March 2001

Body and fender repair specialist, primer and paint specialist Education

GED

Broadway High School - Broadway, VA

August 1994 to May 1998

Master's degree

Skills

• Oil Change (10+ years)

• Mechanic Experience (10+ years)

• Alignment / Inspector (10+ years)

• Suspension (10+ years)

• Master Automotive Repair (10+ years)

• Brake Repair (10+ years)

• Transmissions (10+ years)

• Construction Management (10+ years)

• Vehicle Maintenance (10+ years)

• Blueprint Reading (10+ years)

• Handyman (10+ years)

• Mechanical Knowledge (10+ years)

• Automotive Diagnostics (10+ years)

• Tire Service/Inspector (10+ years)

• Mig&Tig Welding Master (10+ years)

• Service Technician Experience (10+ years)

• Equipment Repair (10+ years)

• Hydraulics (10+ years)

• Carpentry (10+ years)

• Facilities Maintenance

• Communication skills

• Tractor-Trailer (9 years)

• Freight Experience

• Landscape Maintenance

• Requirements analysis

• Diesel Engine Repair

• Electrical Experience (10+ years)

• Low Voltage

• Lawn Care

• Field Service

• Auto estimating

• ADAS

• Dealership experience

• Schematics

• Air brake

• Power tools

• Shocks & struts

• Powertrain

Certifications and Licenses

EPA 609 Certification

Air Conditioning Certification

OSHA 10

April 2022 to Present

Automotive Tire repair & suspension expert

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