Customer Service Server Assistant

Dennis Reyes Joel

Laurel, MD *****

240-***-****

************@*****.***

Professional Summary

Work History

November 2024 - Current

Alba Gonzalez - Ellicott City

Busser

Assisted with bussing tables and cleaning up spills.

Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Reset and cleaned tables quickly to prepare for new customers.

Reduced wait times for tables by quickly clearing and resetting them after guests departed.

Supported team members with additional tasks, promoting a positive work environment.

Worked effectively in fast-paced environments.

October 2024 - Current

Marilyn - 25 Crossroads Dr, Owings Mills, MD 21117

Server Assistant

Communicated customer needs clearly to kitchen staff for fast, accurate orders.

Delivered exceptional guest experiences through attentive service and quick response to issues.

Refilled drinks and condiments and restocked serving areas to minimize delays.

Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.

Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.

Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.

Greeted customers and provided menus upon arrival to dining room.

Skills

Time management

Attention to detail

Clear communication

Cleaning and sanitizing

Table bussing

Decision-making

Team collaboration

Safety awareness

Efficient table clearing

Server support

Table setting

Customer service

Education

Hammond High School Columbia

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