Human Resources
Resume:
CONTACT ME
nina_gandhi**@
hotmail.com
Mountain
Lakes,(26.6 mi to
Bedminster),New
Jersey
https://www.linked
in.com/in/ninagds
ylva
LinkedIn.c
om/userna
me
AREAS OF
EXPERTISE/SKILLS
• Sales Force Lightening
(Case Management)
• Documentation/Data Entry
• Pre and Onboarding
• Cross Team Collaboration
• Change Management
• Learning Agility/Attention
to detail
• Attention to detail
• Cultural sensitivity
• Excellent communication &
Written Skills
• Active Listening
NINA GANDHI
A Life Events specialist at BofA HR contact Center and a key team member of the HR teams in Finance,IT and Engineering conglomerates in India and in the U.S.,resulting in a strong impact on operational management/support towards HR programs regarding employee wellness, medical accommodations, learning and development, recruitment
,onboarding and induction processes.With a proven track record of driving positive change and delivering exceptional results to promote a positive work culture and driving employee engagement.
WORK EXPERIENCE
Bank Of America-Project Manager- Global HR supporting Life Events Services -on Contract through Collabera LLC- Remote, NJ • 10/2021 – 01/2023
• As an integral part of a wellness and safety project provided HR support,covid safety protocols and benefits framework alignment for 2000+ employees during and post- pandemic, to meet evolving needs, enhancing employee satisfaction and support
• Managed tier 1 support and resolved complex tier 2 escalations, enhancing employee satisfaction and streamlining HR processes
• Assisted employees in navigating major life events with counselling and effective HR solutions by educating BofA employees on how to use resources to handle various life and work situations by assessing SOP’s and advising on appropriate protocols and courses of action.
• Facilitated change management initiatives towards employee wellness and supportive work culture
• Part of a team project providing HR support for employees with special needs during the pandemic and post pandemic phase.
• Delivered comprehensive case management support, partnering with cross-functional teams Life Events, HR, Employee Relations, and Medical Benefits teams to ensure holistic employee care and resolution
• Worked in a integral part of a team project to assess 400 BofA employee accommodation needs for ADA compliance, analyzing supporting documentation to determine eligibility and implement appropriate workplace adjustments
• As a part of critical events project provided specialized support to employees impacted by natural disasters, violence, or house fires, helping them navigate critical life events effective
Amplo Global Inc. - Human Reources Lead
Piscataway, NJ • 06/2019 - 07/2020
An AI -driven company committed to empowering an organization take control of its future in ever changing digital world.
• Established HR operations for a startup of 40 employees across U.S. and India, ensuring compliance and growth.
• Collaborative Project
Management
• Microsoft Office Suite-
Word, Excel, PowerPoint
• HRIS,Peoplesoft,ADP
• Conflict Resolution
• Problem Solving
• Time Management and
organization skills
• Self motivated
• Adaptability via onsite and
remote work settings
AWARDS
Timken Achievers Award -, 2007
for single minded focus in
successful and timely delivery of IT
staffing requirements through
vendor management and alternate
hiring strategies.
Mastek:Customer Service
Excellence Award - 2006 for
providing exemplary services to the
Mastekeer Development cell.
Health Insurance Portability and
Accountability Act 1996 training by
BofA-2022.
EDUCATION & CREDENTIALS
Narsee Monjee's Institute of
Management Studies
Mumbai,India
MBA: Human Resource
Management & Development
specialization in Behavioral Science
Sophia College,The University Of
Mumbai
Mumbai
Bachelor of Arts: Economics
Single Major
• Managed HR functions, fostering a collaborative work environment and supporting organizational objectives.
• Oversaw recruitment, onboarding, and employee relations, leading to measurable improvements in retention.
• Implemented HR policies and procedures, driving significant operational efficiency and regulatory adherence.
Leads2Business Solutions Pvt .Ltd - HR Operations Advisor Delhi, India • 05/2015 - 06/2019
For a family run consultancy
Personal Break - Career Hiatus
Delhi, India • 04/2008 - 05/2015
Timken Engineering and Research India Pvt. Ltd - Sr.Analyst -HR Bangalore, India • 11/2006 - 04/2008
Timken India Limited is a subsidiary of the engineering conglomerate The Timken Company .
• HR Interface for IT-Application and IT-Infrastructure business division of 150+ employees from Policy formulation to execution on Recruitment .
• Extensive recruitment approx. 50 + candidates for developer support business clusters with a focus on skills like SAP,system admin and technical support. Mastek Limited - HR Executive
Mumbai, India • 02/2003 - 01/2006
Mastek Limited is an Indian multinational information technology company.
• Spearheaded the Induction/Onboarding process at Mastek at an operational & strategic level
• Onboarded 300+ new hires
• Co-ordinated and implemented 100+ training sessions and 24+ induction sessions Larsen & Toubro Infotech Limited-On Contract - Assistant HR Mumbai,, India • 04/2001 - 01/2003
LTITL is an Indian multinational information technology company
• Core team member instrumental in executing and administering the Annual Increments Exercise/Lateral fitments pertaining to compensation for all employees for two consecutive years for employees at all levels in the organization.
Contact this candidate