High School Customer Service
Resume:
Terance Gutierrez
*** *** ******* ** *********, NV 89074
*******************@*****.***
Skills
● Kitchen Management Experience
● Food Safety
● Cooking
● Attention to detail
● Teamwork
● Customer Service
Education
Green Valley High School
Henderson, Nevada
● High School Diploma
Certiications and Licenses
● Food Handler May 2022 to July 2025
Work Experience
Wal-Mart Associate - Las Vegas, Nevada
Digital Personal Shopper - August 2022 to February 2023
● Fullfill out online orders for customers.
● Acknowledge and greet customers with a smile.
● Answer customer questions.
● Help customers find the products they are looking for.
● Assist fellow associates as needed throughout the store.
● Keep your area stocked, clean, and safe.
● Ensuring customers’ orders are selected accurately, scanned, and properly packed.
● Communicates effectively in person or by using telecommunications equipment.
Freddy’s Frozen Custard & Steakburgers - Henderson, NV
Hot Line Cook - March 2022 to Present
● Grill cook and food prep
● Guest Service
● Moves, lifts, carries, and places merchandise and supplies weighing up to 50 pounds.
● Removes trash and garbage and places it in designated containers
● Keeps all kitchenware storage areas clean and orderly.
● Washes worktables, walls, and refrigerators
● Follow the requirements of the Health, Safety and Environment Management System.
Panera Bread - Henderson, NV
Panera Bread Associate - October 2021 to March 2022
● Assists in serving meals, remaining present during scheduled meal periods to receive customer comments and feedback.
● Responsible for ensuring that all the flatware, pots, pans, and plateware are cleaned, sanitized, and up to the company standards.
● Dispose of waste into designated waste areas.
● Sweeps and mops kitchen floors.
● Follow the requirements of the Health, Safety, and Environment Management System.
● Clean and sanitize tables in eating areas as needed to maintain a clean and orderly eating area.
● Assist anywhere else in the kitchen during production as needed.
Amazon - Las Vegas, NV
Outbound warehouse associate - September 2024 to February 2025
●Coordinate order fulfillment, enhancing efficiency and accuracy in high volume warehouse operations
●Optimize inventory management, achieving seamless stock control and timely product dispatch.
●Implement safety protocols, reducing workplace incidents and ensuring compliance with standards.
●Facilitate team collaboration, fostering a supportive environment and boosting productivity
●Foster teamwork in a fast-paced warehouse environment. Coordinate with cross-functional teams to ensure smooth operations and timely deliveries
●Propose and implement process improvements, optimizing workflow efficiency. Adapt to new technologies and methodologies, driving continuous enhancement
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