Environmental Services, Quality Assurance, Management, Sales Associate

Professional Summary

Dedicated and experienced Environmental Services Company Owner, Miles Ahead Cleaning, LLC. Ability to manage a team, stay within budget and increase profit margins. Excellent sales skills and retention of long term customers, and staff. Strict adherence to safety according to OSHA workplace guidelines. Proven ability to improve workplace team moral, cleaning guidelines and procedures to improve quality assurance, pass inspections, and satisfy clients. Certified in Hospital housekeeping, terminal cleaning, and OSHA safety and management training, ongoing knowledge of chemicals and use, and state inspection guidelines for environmental services. Proficient in operating cleaning Equipment and maintaining a high level of cleanliness in diverse environments. Trained to detail clean, disinfect, and restock patient rooms in hospital or medical office setting. Experienced in daycares and management of floorcare, and daily environmental services of schools and daycares as well as large and small office settings. My mission statement is that we provide a safe, clean environment that people want to work or come home to. My team is trained to work miles ahead of my competitors.

Objective

Managed safe, secure and environmentally friendly disposal of hazardous waste. Followed all safety protocols and procedures, trained employees on use of PPE, knowledge of Material safety Data Sheets, the location of chemicals, proper storage, and use of cleaning chemicals. Trained on safety guidelines according to OSH ongoing working knowledge of floorcare equipment, sell floorcare according to need for frequency for strip and wax, scruband re-wax, buff, and detail cleaning. ongoing knowledge of type of floors and required maintenance. Create a cleaning 'Task Schedule' with a nightly detail checklist that assures all areas are cleaned and detailed within budget run budget reports to ensure that cost analysis is within budget employee reviews completed at the 30-90-day mark, and ongoing yearly. Train new hires, review, and acknowledge through employee incentives. Honor disciplinary action for problematic employees and terminate according to the state laws as well as the agreed to company guidelines that are outlined at the time of hire.

Work Experience

Miles Ahead Cleaning, LLC Aldan, PA

COMPANY OWNER

01/2024 - Present

overall operations small business residential cleaning

overall cleaning services for iron sport gym

sub contracted to manage team 3 nights a week school year 2023-2024 Chester Charter School

ongoing cleaning biweekly and monthly residential cleaning service

management of 1-5 team members

KPRO Mantua, NJ

MANAGER

10/2023 - 02/2024

Floorcare: strip and wax floors, scrub and buff, prep (detail corners and edges for strip and wax vinyl floors)

detail clean

Manage large and small teams for construction clean ups

Service Master By Alliance Pennsauken, NJ

REGIONAL MANAGER

07/2017 - 10/2023

Managed PA and DE teams

Sales and retention

Inspections and overall quality assurance

Training on polices and overall procedures

running budget reports and implementing plans to stay within budget

Team training on OSHA guidelines for safety

Terminal cleaning training, detail cleaning and disinfect medical facilities, OR, and Dr offices

hiring and training process

ongoing employee training and reviews 30, 60, 90, and yearly. Implemented employee correction plans, and employee incentives

completed 5 point inspections using the software, phone app for building inspections, and employee reviews

Education

High school graduate or equivalency certificate (GED), Academic

09/1995 - 06/1999

Chichester

Certifications And Licenses

Hospital Housekeeping, OSHA - Pennsylvania

Issue Date: 07/01/2017 Expiration Date: 07/2038

Custodial Maintenance, OSHA - Pennsylvania

Issue Date: 07/01/2017 Expiration Date: 08/2038

Skills

• Floorcare - 4 Year(s) of Experience

• Terminal Cleaning - 10+ Year(s) of Experience

• Hospital Housekeeping - 8 Year(s) of Experience

• Business Management - 10+ Year(s) of Experience

• Sales - 10+ Year(s) of Experience

• Inspections - 10+ Year(s) of Experience

• Dedication - 10+ Year(s) of Experience

• Knowledge of chemical use - 10+ Year(s) of Experience

• Enthusiasm - 10+ Year(s) of Experience

• OSHA Certified - 10+ Year(s) of Experience

References are available upon request

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