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Customer Service Quality Control

Location:
Temple Hills, MD
Salary:
19
Posted:
February 10, 2025

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Resume:

Monica mahoney

Monica Resume

Temple Hills, MD **748

**********************@***********.***

+1-240-***-****

Willing to relocate to: Washington, DC - Virginia, Free State - Maryland Authorized to work in the US for any employer

Work Experience

Solar Sales Consultant

BDS Solar-Alexander VA

September 2024 to Present

Offering customer free estimate for solar roofing scanning code a d inputting customer information in the portal at the front door of home depot .

Greeting customers and providing great customer service. Photo Tech

District Photo-Beltsville, MD

November 2023 to February 2024

Processing photo pictures, inspection for ink marks ect, uploading Photo inboxes verify correction for shipment before shipping out

Quality Control Inspector

COASTAL COMPANY-Laurel, MD

July 2022 to October 2023

Checking vegetables products making sure it is inspected with clear solutions of testing chemicals in water can be good or bad.

Customer Service Representative

Metro Access Transportation-Hyattsville, MD

February 2020 to May 2022

Helping clients schedule daily trips for the week. Answering 150 outbound calls daily, inputting clients Information into data base correctly, transfer information to dispatcher for pickup.

Sales Associate

The Home Depot-Hyattsville, MD

March 2008 to April 2017

Helping customers with their home improvements. Decore department, Measuring minin blinds to cut for customers sizes, custom design and special oder. Providing great customer service though out the entire store.

Education

College in Medical Assistant

Medtech Institute - Washington, DC

February 2010 to February 2011

12 in Computer Networking

H D Woodson Sr High School - Washington, DC

September 1983 to June 1986

Skills

• Data Entry

• Typing

• English

• Medical Terminology

• Microsoft Outlook

• Time Management

• Microsoft Word

• Phone Etiquette

• Sales

• Word Processing

• Microsoft Powerpoint

• Front Desk

• Microsoft Excel

• Merchandising

• Math

• Communication Skills

• Medical Office Experience

• Laboratory Experience/Phlebotomist

• Quality Inspection

• Medical Records

• Quality Assurance

• Cold Calling

• Quality Control

Awards

Qualify Customer t

Medical Assistant Diploma

Certifications and Licenses

Food Handler Certification



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