Service Representative Customer

Jacoryan Jones

Customer Service Representative / Warehouse Associate

Dallas, Tx *************@******.*** 662-***-**** SUMMARY

Growth-driven business minded representative with over 2+ years of experience in packaging and handling, as well as 6 months of door to door sales experience. Proven record of maintaining and elevating workplace culture and driving sales efficiently. Seeking a dynamic and challenging role to challenge myself and contribute to the company's success. AREAS OF EXPERTISE

-Account management - Recruiting - Team Building

-Business development - Problem solving - Sales

KEY ACHIEVEMENTS

Market Expansion : Joined an expansion of a new sales company in a tough market and generated $25,000 in total sales in the fourth quarter of 2024. Exponential Growth : Started at Tri-State Enterprises in March of 2023, by November of 2024 and within this timeframe I had been promoted three times. PROFESSIONAL EXPERIENCE

SILEO

-Consistently exceeded sales targets by 15% through client relationship management and actively listening.

-Provided tailored product recommendations, boosting upsell, and cross selling opportunities by nearly 20%.

-Recruited and built a team within the organization in order to duplicate myself and increase sales.

TRI-STATE

-Picked and packaged an average of 250+ orders per shift with 90% accuracy. Meeting and exceeding daily fulfillment targets.

-Assisted in inventory audits, reducing stock discrepancies by 25% through careful tracking and documentation.

-Trained 10+ new employees, ensuring compliance with safety protocols and operational procedures.

EDUCATION

University of North Texas At Dallas August 2021-December 2023 Business Administration

ADDITIONAL SKILLS

-Persuasive speaking and negotiation - Managing customer data

-Active listening - Building rapport and trust

-Handling rejection and learning from feedback with customers.

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