Team Lead Information Technology

CHAD GROBELS

Gilbert, AZ ***** 480-***-**** ****.*******@***.***

PROFESSIONAL SUMMARY

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Team-oriented leader with over 25 years of information technology experience and proven leadership abilities. Empower associates through training and mentoring while providing ongoing support and motivation to exceed expectations. Dedicated to continuously surpassing performance goals and increasing efficiency.

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SKILLS

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Team lead for large teams of contractors

Project Management

Vmware Aria / vRealize Automation, Github, Gitlab, pipelines

VMware vSphere: vCenter, ESXi, powerCLI, Storage, Networking

All Microsoft Windows OS's, Active Directory, GPO's, Exchange

Backup, archiving, & disaster recovery procedures

Linux Operating Systems

Networking concepts: TCP/IP, DNS, WINS, DHCP, SMTP, SNMP, VPN, SSH, TELNET, FTP, putty, WinSCP, Wireless

Security auditng: L0pht, LC5, LCP, OPHCrack, NTOP, NMAP

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EXPERIENCE

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January 2014 - December 2024

Team Lead / Senior Server Automation Engineer

CVS Health Scottsdale, AZ

Worked as a team lead managing over 20 contractors

Estimated resource hours based on project requirements and assigned contractors to projects

Onboarded / offboarded contractors

Managed enterprise level projects and created detailed SOP's to be used by build teams and contractors. Worked within an Agile framework

Managed vRealize Automation / Aria, and vSphere platforms for automated Windows and Linux server deployments maintaining 99.9% uptime

Worked closely with Application Teams, Project Managers, Service Delivery Managers, & Systems integrators to complete projects on time and to engineered specifications.

January 2012 - January 2013

Virtual Desktop Infrastructure Administrator

TekSystems / Bank of America Penningon, NJ

VDI Admin on site at Bank of America

Provisioning of virtual desktops: individually and large scale using PowerCLI scripts Performance monitoring, troubleshooting, & tweaking of VMware environment to ensure optimal VDI performance Maintained inventory of multiple vCenters and virtual desktops for accountability and cost center reporting Use of multiple custom scripts and remote admin tools, e.g., (pstools suite & dameware), to limit or allow access to, ensure proper operation, availability, & uptime of Virtual Desktop Infrastructure Managed Citrix Delivery Services Console (added/removed virtual desktop groups and virtual machines assignments) Hosted conference bridge lines during emergency management, (Hurricane Sandy), to ensure availability of Virtual Desktop Infrastructure and provide emergency virtual desktops in order to maintain business continuity.

June 2011 - October 2011

VMware Migration Consultant

Peak Systems / Dell Philadelphia, PA/ Remote

VMware consultant for a large scale server migration contract with Dell

January 2011 - June 2011

Systems Engineer

Hyatt Leader / NFL Films Mount Laurel, NJ

Systems Engineer contractor at NFL Films Management of multiple vCenter sites / vSphere Clusters Migration of Physical servers to virtual machines (P2V) used Novell Platespin Migrate Monitored Sympana Commvault backup status, tape inventory, and export Patch management (WSUS) Monitored, reported, & remediation of McAfee EPO Anti-virus managed servers

July 2004 - September 2010

Senior Network Administrator

Caliper Princeton, NJ

Managed all aspects of network, compute, storage, and end user computing for a 500+ person company.

Supported remote offices in San Francisco, Canada, UK, Germany, & China Configured a What's Up Gold server to monitor servers and send alerts via smtp and sms when outages occurred

Acted as third tier escalation point for all end user issues

January 2001 - February 2004

Desktop Engineer

Alternative Resources Corporation / Novo Nordisk Princeton, NJ

System Administrator in charge of desktop imaging, desktop support, software distribution, updates, and security patches for local and remote users

June 2000 - January 2001

Network Administrator

Lenape Regional High School District Medford, NJ

Maintained a network consisting of over four hundred workstations in a mixed environment of Windows NT4 servers, NT/95/98/2000, and Macintosh.

January 2000 - May 2000

Network Administrator

American Micro Products Cherry Hill, NJ

Evaluated clients' networks, proposed solutions to business needs Installed office Internet solutions (T1, ISDN, DSL) Designed and built Windows NT, 2000 servers, and workstations Installed and configured switches, routers, and network printers

January 1998 - January 1999

Computer Repair Technician

CompUSA Mount Laurel, NJ

Upgrading, troubleshooting, & repairing PC's, laptops, inkjet and laser printers

January 1991 - January 1995

Rifleman / Company Logistics Sergeant

United States Marine Corps Camp Lejuene, NC

Maintained supplies and inventory of equipment for a Marine Corps infantry company assuring a mission ready environment

Platoon sergeant for headquarters platoon. Provided leadership and guidance for 15 Marines

Managed barracks facilities and maintenance. Awarded the Navy Achievement Medal for successfully managing embarkation of company equipment for a sixth month Mediterranean Sea deployment.

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EDUCATION

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Bachelor of Arts - Criminal Justice

Rutgers University, Camden, NJ

Honors: True

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WEBSITE, PORTFOLIO AND PROFILES

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https://www.linkedin.com/in/chad-grobels-71bb4b16/

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CERTIFICATIONS

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VMware Certified Professional

Microsoft Certified Professional

CompTIA A+ Computer Hardware Technician

Certified Internet Webmaster (CIW) Associate

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