Customer Service Supply Chain
Resume:
Jayden Pena
Perth Amboy, NJ ***95
************@*****.***
EXPERIENCE
5Stars Transportation, Ford, NJ — Administrator
November 2023 - July 2024
Resolve Problems: Address and resolve any problems or complaints related to deliveries
Paperwork: processing delivery paperwork and ensuring all documentation is complete and correct.
Communication: Communicate with drivers and helpers to facilitate smooth operations
Payroll - Verifying hours worked and pay rates
5Stars Transortation, Fords, NJ — Delivery Helper
December 2021 - November 2023
Load Out: Assist in loading furniture or other goods onto the delivery vehicle, ensuring that items are securely packed and arranged to prevent damage during transit.
Support Drivers: Accompany the driver on delivery routes, assisting with navigation and ensuring that the delivery process runs smoothly.
Customer Interaction: Communicate with customers upon arrival, confirm delivery details, and help in carrying out the items to the designated location
Customer Service: Occasionally handle minor customer service tasks, such as answering questions or addressing concerns.
Physical Stamina: Ability to lift, carry, and move heavy items, and to perform physically demanding tasks as required.
EDUCATION
Woodbridge High School, Woodbridge NJ — HS diploma
September 2018 - June 2022
Rutger University, New Brunswick, NJ— Supply Chain Managment
September 2023 - Present
Skills and Interest
Languages —
English, Spanish
Interests —
Car Customization, Small Business Owner
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