Samantha Zabalza
818-***-**** **********@*****.*** Sylmar, CA 91342
SUMMARY
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
SKILLS
Strong problem solving
Teamwork and Collaboration
Flexible Schedule
Time Management
Attention to Detail
Customer Service
Organizational Skills
Active Listening
Positive Attitude
Adaptability and Flexibility
EXPERIENCE
Halloween Horror Nights - House Host, Universal Studios, August 2024-November 2024 Studio City, California
Delivered exceptional customer service experiences through positive interactions with guests. Greeted guests and provided information regarding attractions, dining options, and special events.
Provided excellent customer service to guests by answering questions, resolving complaints, and responding to feedback in a timely manner.
Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
EDUCATION AND TRAINING
High School Diploma
North Hollywood High School, North Hollywood, CA June 2024