Customer Service Program Manager

Location:

Posted:

February 08, 2025

First Name: Alvine Last Name: Djeukam Tientcheu

Phone: 206-***-**** * Email: ******************@*****.***

Work & Training Experience

Caregiver

Aegis Living: 10421 SE 248th St, Kent WA,980**-****-****

. Follow the plan of care for providing hygiene and oral care

. Assist residents in daily living activities. Feed or assist them when they are eating.

. Ensuring resident’s comfort while assisting them in achieving their highest practicable level of functioning

. Dress or assist residents with dressing and grooming according to their needs.

. Change and put residents in bed

. Give or assist them with shower

Weatherly Inn: 15101 SE 272nd St, Kent, WA, 980**-****-****

. Assist residents in daily living activities. Feed or assist them when they are eating

. Follow the plan of care for providing hygiene and oral care

. Dress or assist residents with dressing and grooming according to their needs

. Ensuring residents' comfort while assisting them in achieving their highest practicable level of functioning

. Take and record temperature, pulse, respiration and blood pressure

. Give or assist them with shower

. Change and put them to bed

Specialty Coffee Training

1951 Coffee Company Barista Training Program, Seattle, WA January 2020

. Learned how to prepare specialty brewed coffee and espresso drink on a la Marzocco semi-automatic espresso machine.

. Practiced customer service skills, Implemented standard workstation cleaning and sanitation procedures

Housekeeper

Theodore Hotel, Seattle, WA September 2019- February 2020

. Clean guest room as assigned, including making beds, cleaning bathrooms and vacuuming

. Change and replenish bed linens, towels and guest amenities as needed

. Dispose of trash and recyclables. Stock, maintain and transport housekeeping supply cart

Education

High School Diploma, Douala, Cameroon June 2012

References

Dee Um, 408-***-****, Barista Trainer & Program Manager, 1951 Coffee Company