Case Manager Registered Nurse

Patricia Kimani

Litchfield Park, AZ *****

Professional Profile

• Over 20 years nursing experience in variety of settings

• Arizona State Registered Nurse # 129710

• 5+ years performing case management

• Well experienced in creating individualized care plans for each member

• Experienced with working with care teams such as social workers, Care Coordinators,

Nephrologists, etc.

• Proficient with Microsoft applications

Professional Experience

Monogram Health – Phoenix, AZ December 2021 – Present

RN Case Manager

• Develop individualized care management plans.

• Work with patients to encourage healthy behaviors and ensure patients are well informed and

empowered to make proactive decisions about their own care.

• Build long-term meaningful relationships by working with the same panel of patients face-to-

face in the patient’s home

• Work with local Nephrologists and with the support of a care team, including a Social Worker

and a Care Coordinator, lead the effort to help patients have higher quality care, slower

progression of kidney disease, and a reduction in traumatic and costly episodes such as

avoidable hospitalizations, readmissions, unexpected kidney failure and unplanned or clinically

inappropriate dialysis starts.

• Perform in-home visits and assessments daily with members, with the aim of engaging the

patient in a proactive plan of care that slows the progression of kidney disease and facilitates

preventive care and avoidance of unnecessary hospitalizations.

Mountain Park Health Center - Phoenix, AZ March 2017 - November 2021

Triage RN / Case Manager

• Communicated with patients on the telephone and in the clinic and then directs them to

hospital emergency department / urgent care centers or schedule them to see their physician

during office hours.

• Perform short evaluation of the patients' situation to estimate severity of illness and/or injury

including learning about chief complaint.

• Determination of urgency of seeing the patient based on brief assessment and on familiarity

with a patient's condition and history in EMR.

• Send high-risk chief complaints such as chest pain, abdominal pain, or severe headaches to ED

immediately, while providing appropriate home health advice to those patients who do not

need to go directly to the ED.

• Maintain follow up of all patients directed to the ED per established protocols.

• Setting up appointments for patients who do not need to go to ER but need to see a medical

provider or arranges for an appointment scheduler to make the appointment.

• Respond to all in clinic emergent patient needs and conduct triage as explained above.

• Participate in department medical assistants' competency evaluations.

• Maintain an active resource, advisory, supportive role in the department to all staff with direct

and indirect contact with patients.

Phoenix Children’s Hospital June 2010 – March 2017

Clinical Supervisor

• Achieved department and organization outcomes by aligning and managing to organization

metrics.

• Collaborated with manager to lead, create, and maintain an environment that advocates for

staff and promotes individual team engagement through clinical and administrative expertise

and professional leadership.

• Coordinated and led daily clinical operational activities of the unit and organization by ensuring

that quality family centered care is delivered in an efficient work environment.

• Supported a work environment that focuses on staff, customer, and patient family through safe

and effective communication.

• Actively participated in unit-based Quality improvement Programs that piloted successful

projects on the unit.

• Implemented new floor assignments based on evaluation of staffing requirements.

• Coordinated and led daily clinical operational activities of the unit by ensuring that quality family

centered care was delivered in an efficient and safe work environment.

• Supported a work environment that focused on staff, customer, and patient family through safe

and effective communication.

St Joseph's Hospital - Phoenix, AZ October 2004 - June 2010

Charge Nurse

• Intense knowledge of care of the critically ill needing advanced therapies.

• Ability to do multi-tasking and function independently.

• Accurate nursing assessment, diagnosis, planning, intervention, and evaluation.

• Assured adequate staffing from day-to-day making staffing adjustments.

• Effective Collaboration with members of multi-disciplinary team.

St Georges Hospital – London, UK January 2001 - October 2004

Staff Nurse/Charge Nurse

• Care of pediatric population in PICU.

• Mentoring students and new employees on the unit.

• Engaged in continuous education to ensure keeping abreast with professional development.

• Adherence to department and organization policies and procedures.

• Coordinated daily clinical activities by ensuring that quality patient and family centered care was

delivered efficient.

Education

Diploma in Psychiatric Nursing

Diploma in midwifery 1992

Bachelor’s in nursing 2013

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