Customer Service Bottle
Resume:
Soleil Kelley
Bottle Service Bartender
Washington DC 804-***-**** ******.********@*****.***
SUMMARY
Passionate and skilled bartender and bottle girl with dedication to delivering exceptional service and creating unforgettable cocktails. Seeking a position where I can use my creativity and friendly demeanor to create memorable experiences for customers and contribute to the success of the establishments.
Skills
Ability to work in a team
Fast Learner
Leadership Skills
Management Skills
Friendly and outgoing attitude
Excellent communication skills
Food running
Marketing and Sales Experience
Food preparations
Basic Accounting and inventory tracking
Payment processing
Health code ABC law compliance
Professional Experience:
Pacqs Kitchen Richmond, Va Bartender Server Nov, 2024– Current
Greeting customers and providing excellent customer service
Taking orders and ensuring food is delivered to the table in a timely manner
Checking on customers throughout their dining experience
Making signature handcrafted cocktails
Adhering to sanitation, safety, and alcohol beverage control policies
Setting tables with decorations, condiments, napkins, candles and utensils.
Clearing food and dishes from tables after customers are finished.
Ensure proper sanitation of bar, glassware, utensils and equipment.
Dive Richmond, VA
Bottle Service Manager Bottle service
March, 2024 - Oct 2024
Highly organized and detail oriented with the ability to execute all needs in a fast-paced environment
Managing a team of 10 girls
Scheduling
Payroll and Basic Accounting
Inventory tracking of bottles and club supplies
Booking and managing sections
Coordinating themes and outfits for team members.
Marketing and creating flyers.
Managing social media
Providing excellent customer service
Adhering to sanitation, safety, and alcohol beverage control policies
Proven ability to up-sell and promote the club resulting in increased revenue
Ensured all bottle service orders were filled in a timely manner to each individual section.
Tree House Richmond Va
Bottle Service
Oct, 2023 – Jan, 2024
Greeted customers and provided excellent customer service
Prepared alcoholic and non-alcoholic beverages
Ensure proper sanitation of bar and individual sections.
Ensured all bottle service orders were filled in a timely manner to each individual section.
Proven ability to up-sell and promote the club resulting in increased revenue
Richmond Live Richmond, Va
Bartender Bottle Service
June, 2023 – Sep, 2023
Greeted customers and provided excellent customer service
Prepared alcoholic and non-alcoholic beverages
Ensure proper sanitation of bar and individual sections.
Ensured all bottle service orders were filled in a timely manner to each individual section.
Proven ability to up-sell and promote the club resulting in increased revenue
Making signature handcrafted cocktails
Adhering to sanitation, safety, and alcohol beverage control policies.
Taking and running food orders.
Aura Richmond, VA
June, 2023 – Sep, 2023
Bartender
Greeted customers and provided excellent customer service
Prepared alcoholic and non-alcoholic beverages
Ensure proper sanitation of bar and individual sections.
Making signature handcrafted cocktails
Adhering to sanitation, safety, and alcohol beverage control policies.
Taking and running food orders.
Fantasy Lounge Charlotte, NC
Sep, 2021 – May 2022
Bottle Service
Exceptional customer service, communication and interpersonal skills ensuring engaging and professional interactions with customers.
Proven availability to up-sell and promote club resulting in increase of revenue.
Highly organized and detail oriented with knowledge of menu items and pricing.
Adherence to strict safety guidelines ensuring a secure and enjoyable environment.
Contact this candidate