Customer Service Sales Associate
Resume:
Alise Washington
Houston, TX *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Associate
Hibbett Sports-Houston, TX
August 2024 to Present
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Maintained a clean and organized work environment to enhance the shopping experience for customers
• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
• Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
• Utilized CRM software to track customer preferences, purchase history, and follow-up on potential leads Daycare Teacher
Learning Tree Day Care-Houston, TX
March 2024 to June 2024
• Developed and implemented age-appropriate curriculum for children in accordance with state guidelines
• Created a safe and nurturing environment for children, ensuring their physical, emotional, and social well-being
• Led daily activities such as circle time, arts and crafts, outdoor play, and sensory exploration to promote learning and development
• Provided individualized attention to each child's needs, fostering their cognitive, physical, and social growth
• Collaborated with parents to understand their child's unique requirements and provide regular updates on progress
• Maintained accurate records of children's attendance, behavior incidents, milestones achieved, and parent communication
• Implemented positive discipline techniques to encourage appropriate behavior while promoting self- esteem and independence
• Supported children during meal times by encouraging healthy eating habits and monitoring dietary restrictions or allergies
• Conducted regular assessments of each development using observation-based tools to track progress over time
• Ensured a clean and organized classroom environment by regularly sanitizing toys, equipment, surfaces, etc
• Promoted effective communication between parents/guardians through daily verbal updates at drop- off/pick-up times
• Facilitated smooth transitions between activities by implementing visual schedules or using songs/ rhymes as cues
• Fostered a love for reading by incorporating storytelling sessions into daily routines and providing access to a variety of books
• Supported social-emotional development by teaching conflict resolution skills and promoting empathy and kindness
• Demonstrated patience, understanding, and compassion when dealing with challenging behaviors or emotional situations
• Encouraged creativity and self-expression through art projects, music, dance, and dramatic play activities
• Ages 3-5 years old
Direct Sales Representative
MPower Direct-Newark, NJ
September 2023 to December 2023
• Successfully generated leads and closed sales by effectively pitching products and services to potential customers in a door-to-door setting
• Attended regular training sessions to stay updated on product knowledge, industry trends, and effective selling techniques
• Increased brand awareness by distributing marketing materials such as brochures or flyers during door- to-door visits
• Participated in team meetings or conferences where best practices were shared among fellow door- to-door sales representatives
• Maintained a professional appearance and demeanor while representing the company during door-to- door visits
• Collaborated with colleagues to share successful selling strategies and overcome common objections encountered during door-to-door sales
Student Front Desk Assistant
William Paterson University-Wayne, NJ
January 2023 to May 2023
• Greeted and welcomed guests, providing a positive first impression of the company
• Maintained cleanliness and organization of the front desk area to create a welcoming environment
• Handled sensitive information with confidentiality and discretion when dealing with clients or visitors
• Managed visitor sign-in process, ensuring compliance with security protocols at all times
• Implemented digital check-in system resulting in reduced wait times for visitors Sales Associate
Ardene-Newark, NJ
November 2021 to March 2022
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
• Maintained a clean and organized work environment to enhance the shopping experience for customers
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale
• Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Education
Some of college in Business Management
William Paterson University of New Jersey - Wayne, NJ June 2022 to December 2023
Graduate High School Education in General Studies
Great Oak legacy High School - Newark, NJ
August 2018 to July 2022
Skills
• Babysitting
• Math
• Childcare
• Basic Math
• Organizational Skills
• Cashiering
• Retail Sales
• Cash Handling
• English
• Experience with Children
• Leadership
• Leadership
• Tutoring
• Cash register
• Cash handling
• Retail sales
• Sales
• Customer service
• Classroom management
• Childcare
• Early childhood education
• Preschool experience
• Experience with children
• Toddler care
• Childhood development
• Classroom experience
• Direct Sales
• Teaching
• Experience Working With Students
• Door-to-Door Experience
• Computer skills
• Typing
• Time Management
• Mentoring
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