Customer Service Branch Operations
Resume:
**** ********** *** • SACRAMENTO, CA *****
PHONE 916-***-**** • E-MAIL *********@*********.***
SAMIRA SNOBAR
OBJECTIVE
To obtain a challenging position that will draw from my extensive experience in business, banking, training, management and supervision
PROFESSIONAL EXPERIENCE
2006 - 2021 Kaiser Permanente
Customer Service – AACC Department
Perform patient assistance tasks such as appointment scheduling and telephone routing
Provide extensive customer base with information for various inquiries
Performance of audit procedures
2005 - 2006 The Golden 1 Credit Union
Assistant Manager
Perform overall supervision of the branch operations including daily reconciliations and staff balancing
Provide extensive customer base with financial services
Perform all scheduling, payroll activities, and training of a staff of 6 financial bankers 1994 - 2005 WestAmerica Bank
Assistant Customer Service Manager
Perform overall supervision of the branch operations including daily reconciliations and staff balancing
Perform all scheduling, payroll activities, and training of a staff of 4 financial bankers
Prepare extensive audit compliance workpapers for internal audit department
Perform commercial, consumer and mortgage lending processing activities 1991 - 1994 River City Bank
Teller Supervisor
Perform overall supervision of 8 personal bankers including daily reconciliation and balancing
Facilitate various training courses for teller positions EDUCATION
- American University of Beirut – Beirut, Lebanon – Bachelor’s Degree AFFILIATIONS
- Virgin Mary Church – Sacramento – Organize and administer various church activities
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