Customer Service General Manager
Resume:
Assistant General Manager
Wendy's, Brownstown, Michigan
Provide leadership, supervision, and direction for strategic initiatives and operating standards to positively impact the business. With the support of the General Manager, drive customer service, training and development, sales and profit growth, and accountability across the entire restaurant team. Create a fun and inviting work environment and model Wendy's core values every day.
Lot Associate
The Home Depot, Taylor, Michigan
09/2019 to 12/2022
Assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills
Laborer
United States Steel, Ecorse, Michigan
07/2017 to 07/2019
Performs tasks that support various production units using basic hand tools, pneumatic equipment, gauges, oxygen lances, power-actuated tools, and torches. Handles, transports, and processes products and materials. Works with and around materials that may be hot, heavy, or sharp, as well as hazardous chemicals. Ability to perform manual labor and lift more than 25 lbs. Assists in inspecting and performing maintenance on equipment. Work in various areas of the mill is required. Depending on the area, environmental conditions can be hot, cold, dirty, greasy, wet, and noisy. You may be required to work near molten metal. After brief on-the-job training, you will be expected to move into a Utility Technician position, which includes the operation of material-handling equipment such as overhead and mobile cranes of various sizes and types, tractors, trucks, dozers, loaders, boom trucks, and feeders.
EXPERIENCE
Christian R. Farley
311 6th street Apartment #2
Wyandotte, MI 48192
**********@*****.***
Seasonal Associate
Amazon Inc, Brownstown, Michigan
10/2015 to 09/2017
Receive and prepare inventory for delivery
Use technology like smartphones and handheld devices to sort, scan, and prepare orders Build, wrap, sort, and transport pallets and packages Lift up to 49 pounds
Receive truck deliveries
View prompts on screens and follow direction for some tasks Stand, walk, push, pull, squat, bend, and reach during shifts Use carts, dollies, hand trucks, and other gear to move items around Go up and down stairs (where applicable)
Work at a height of up to 40 feet on a mezzanine (where applicable) EDUCATION & TRAINING
High School Diploma, General Studies, Lincoln Park High School, Lincoln Park,Michigan, 4 year(s)
CERTIFICATES & LICENSES
Driver's License, Secretary Of State, MI
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