Janiss Camila Alvarez
NYC, RIDGEWOOD 11385
***********@*****.***
PROFESSIONAL SUMMARY
Despite having limited experience in customer service and personal assistance, I am known for my kindness, patience, and exceptional skills in problem-solving, effective communication, and multitasking. With a positive attitude and customer-centric approach, I am committed to providing exceptional service to ensure customer satisfaction. I am willing to do what it takes to ensure success in any task or project. I am always looking for new ways to improve and learn, and I am excited to apply my skills and experience to make a positive contribution to your team. SKILLS
● Organization
● Problem resolution
● Customer Service
● Active listening skills
● Bilingual
WORK HISTORY
Customer Service - October,2022 to February,2023
Mini Max - 435 Knickerbocker Ave, Brooklyn, NY 11237
● Help customers with their general problems.
● Provide support and assistance to customers who have problems with the service.
● Product branding and marketing
● I'm restocking inventory and coordinating with coworkers.
● I'm figuring out how much something costs.
● Provide information on apartment, flat, and office price lists.
● Kept an eye on customers for signs of security issues and reported them to management.
● Double-check inventory and double-check the ship/receipt date.
● Recommend items to customers, listen to their complaints, and explain what happened. Assistant - January,2021 to March,2023
Fajardo’s Construction - New York City
2
● I worked closely with the manager who was my uncle to provide effective support in specific aspects of the business.
● I was in charge of warehousing and pricing of merchandise.
● Assist with work scheduling and partner communication. Education
All City Leadership Secondary School high school, 2022-2023