Customer Service Data Entry
Resume:
JACOB DEBORAH
KOSISOCHUKWU
Customer service
Rockstone ville,Badore
Ajah,Lagos state.
*****************@*****.***
https://www.LinkedIn.Com/in/Jacob-Deborah-35b799248
SKILLS
Strong excellent verbal as well as written communication, Have good time
management skills and quickly adapt changes, Proficient in data entry and
order sets, Able to deliver excellent customer service, Proficient in Microsoft
office,excel and PowerPoint, Client Relationship Management.
EXPERIENCE
REXIFI TECHNOLOGIES, Lagos state - Customer Support Service
Jan 2024 - Dec 2024
● Attending to customer’s complaints
● Receiving payment orders from customers and keeping records of
them
● Creates technical database
● Answered customers' questions and provided information on
procedures or policies.
● Demonstrated the ability to multitask and resolve multiple customer
interactions simultaneously while maintaining a high level of
professionalism and attention to detail.
Chicken Republic, Lagos state - Cashier
Dec 2021 - April 2022
● Provided excellent customer service as part of a 12+ member team
● Establish prices of goods,services and tabulate bills using
calculators,cash register or optical price scanner.
● Calculated total payments received during a time period and reconcile
it with total sales.
● Maintained clean and orderly checkout areas as well as general
cleaning duties.
Alibaba Collection, Lagos state - Management Intern
Oct 2020 - January 2021
● Perform tasks related to specific function/program assigned.
● Develop work plans in accordance with organizational objectives.
● Assists in development of new programs,policies or procedures;
coordinates as assigned.
● Prepares reports as needed.
EDUCATION
Federal Polytechnic, Oko,Anambra state -
Higher National Diploma- HND
2021 - 2023
Ordinary National Diploma- OND
2018 - 2020
CERTIFICATION
● Virtual Assistant (ALX ). Sep 2022.
REFERENCE
Available on request.
Contact this candidate