Business Analyst Data Analysis

AKHILESH DEVARA

Fort Wayne, IN +1-260-***-**** ************@*****.*** Linkedin:

Dynamic Business Analyst with over 3 years of experience in process analysis, requirements documentation, and stakeholder management. Proven expertise in delivering data-driven solutions, visual process modeling, and user acceptance testing to meet organizational objectives. Skilled at working in ambiguous environments, leveraging strong problem-solving abilities, and driving successful outcomes across diverse industries.

SKILLS

Data Analysis & Management: SQL, MySQL, MS SQL Server, Hadoop, Python

Data Visualization: Tableau, Power BI, Microsoft Excel (pivot tables, formulas, VLOOKUP, macros, VBA)

Statistical Techniques: Descriptive statistics, Forecasting, Exploratory data analysis

Analytical Proficiency: Multivariate analysis, statistical modeling, data wrangling, data governance

Core Competencies: Business analysis, Critical thinking, Decision-making, Systems thinking, Problem-solving, Written and Oral Communication, Teamwork

PROFESSIONAL EXPERIENCE

Anthem Group

Hyderabad, India Process Expert January 2019 – January 2023

Analyzed and optimized business processes to enhance operational efficiency and improve outcomes.

Developed and maintained compliance policies and standards to align with organizational goals and regulatory requirements.

Conducted training sessions to enhance team understanding of organizational policies and best practices.

Led internal audits and risk assessments, identifying improvement areas and implementing solutions.

Prepared detailed reports documenting findings, recommendations, and actions taken.

Collaborated with cross-functional teams to address risks, streamline processes, and achieve project milestones.

PROJECTS:

. Process Improvement Workflow

Led the redesign of a business process for a retail company to improve order fulfillment times.

Developed a workflow using Visio, incorporating stakeholder feedback to streamline operations.

Reduced order processing time by 25% and improved service levels, leading to higher customer satisfaction.

Sales Dashboard Development

Designed and implemented an interactive Tableau dashboard for a retail client, integrating data from SQL databases.

Automated reporting processes, enabling real-time monitoring of key performance indicators (KPIs) such as sales trends, customer segmentation, and inventory turnover.

Achieved a 30% reduction in manual reporting efforts and enhanced decision-making through actionable insights.

Customer Churn Analysis

Conducted a predictive analytics project using Python and Power BI to identify at-risk customers in a subscription-based business.

Performed data wrangling and exploratory analysis on a dataset of 500,000 customer records, generating insights on factors contributing to churn.

Delivered a churn prediction model with 85% accuracy, helping the client develop targeted retention strategies and reduced the churn by 18%.

EDUCATION

Indiana Institute of Technology

Master’s in Business Analytics November 2024

Coursework: Data visualization, Data wrangling, Big Data, Tableau,

Osmania University

Bachelor’s in Commerce (Computers) June 2018

Coursework: C, Python

CERTIFICATIONS: SQL, PYTHON

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