Security Officer Customer Service
Resume:
Jonathan Baker
Paramount, CA *****
**************@*****.***
Professional Summary
Hardworking and detail-oriented security professional with 4 years of experience in various roles, including patrol officer, security officer, cashier, and special event’s security officer. Proficient in conflict management, radio communications, and weapons maintenance and training. Possess training in Business Management and certifications in EPA Universal Certification and Guard Card. Willing to relocate to: Paramount, CA
Authorized to work in the US for any employer
Work Experience
Cashier
7-11-Los Angeles, CA
January 2025 to Present
Job Summary:
Responsible for processing customer transactions accurately and efficiently while providing excellent customer service. They handle cash, credit, and other forms of payment, assist customers with inquiries, and maintain a clean and organized checkout area.
Key Responsibilities:
• Greet customers and provide friendly service.
• Process sales transactions, including cash, credit, and mobile payments.
• Issue receipts, refunds, or change as necessary.
• Maintain accuracy in handling money and using the cash register.
• Assist customers with inquiries and resolve any payment-related issues.
• Ensure the checkout area is clean and well-stocked.
• Follow company policies on cash handling, security, and loss prevention.
• Assist in bagging items and keeping the store organized.
• Data system management
• Order intake and processing
• Inventory management.
• Custodial services
Delivery Driver
Shipt-Paramount, CA
March 2022 to Present
• Pick up packages: Drivers start their day at a Target location to pick up packages that have been organized and processed.
• Shop: Drivers use the customer's shopping list and order notes to shop for items at a store, such as Target, and make substitutions when needed.
• Deliver: Drivers deliver the packages to the customer Patrol Officer
Security-Paramount, CA
June 2021 to January 2025
Patrol Gated Community
Secure entry and exit lanes to community
Ensure no vehicles to be piggy backing
Ensure every vehicle on premises has transponder or pass granted by resident. Secure entry gates to club house and pool areas
Ensure tennis court gates are secured after hours
Complete DAR for every shift.
File any field observations regarding any incidents. Cover breaks for Gate guards at apppropriate times. Cashier
Target-Lakewood, CA
August 2023 to February 2024
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Implemented effective upselling techniques to increase sales of promotional items or add-ons
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Collaborated with the store management team to resolve pricing discrepancies or product returns Cashier
Chipotle Mexican Grill-Lake Oswego, OR
September 2022 to February 2023
Processing payments: Accepting cash, credit, or check payments, scanning items, and making change Using a point of sale (POS) system: Operating the cash register or POS system to process transactions Providing customer service: Greeting customers, answering questions, and helping customers find items Maintaining the checkout area: Keeping the checkout area clean and organized Balancing the cash drawer: Counting cash at the beginning and end of shifts to ensure accuracy Issuing receipts: Providing receipts, refunds, or tickets Redeeming coupons: Redeeming coupons and stamps
Tire Technician
Les Schwab Tire Centers-Wilsonville, OR
October 2022 to December 2022
Installation and maintenance of tires and wheels; repairing, rotating, and inflating tires; attaching and rebalancing wheels; installing/rebuilding and/or relearning/calibrating TPMS; washing tires… Amazon Warehouse Associate
Amazon Warehouse-Everett, WA
October 2020 to February 2021
Receive and put away inventory
Get customer orders ready and pack them up
Load boxes into trucks for shipment
Use scanners to read bar codes on products
View prompts on screens and follow the direction for some tasks Troubleshoot problems
Ensure product meets quality requirements
Operate powered industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 40 feet. Equipment training and certification are provided free of cost. Preventative Maintenance Technician
Eagle Mountain Casino-Porterville, CA
June 2018 to August 2020
responsible for performing scheduled inspections and routine maintenance tasks on facilities and equipment to identify potential issues and prevent breakdowns, ensuring optimal functionality and extending the lifespan of assets by proactively addressing wear and tear Infantryman
Department of Defense, United States Army-Fort Cavazos, TX April 2011 to October 2018
• Regular physical fitness training
• Weapons training&Maintenance for field exercises and deployment.
• Trained&Supervised personnel for military unit standard
• Inventory management for field exercises and deployment
• Tactical training for hand2hand combat
• Field medical training for deployment.
• Electrical diagnostic&repair training for radio equipment. HVAC Technician
One Hour Air Southern Comfort-Sarasota, FL
March 2016 to June 2016
Install, service, and repair air conditioning units. Provide pristine customer service
Retain knowledge base of HVAC mechanics
Perform routine client service to ac units
Education
High school diploma
El Sereno Alternative Educational HighSchool - Fair Oaks, CA January 2005 to June 2009
Skills
• Delivery Driver Experience (1 year)
• Customer Relationship Management (4 years)
• Loss Prevention
• Typing (10+ years)
• Type 42WPM (10+ years)
• Private Security Services (3 years)
• Troubleshooting
Certifications and Licenses
Pepper Spray
Present
EPA Universal Certification
Driver's License
July 2020 to July 2028
Guard Card
May 2024 to May 2025
Contact this candidate