Data Entry Project Manager

Brian S. Harper

Overland Park, Kansas ***** 913-***-**** *************@*****.***

Account Management/Project Manager

Growth orientated and analytical professional with extensive experience in account and project management, operations, auditing services, financial analysis, business process analytics, senior leadership, team building and supervision. Focused on coordinating network, finance, and management teams to provide focused organizational goals and grow revenue, achieve, manage, maintain, and grow existing business and solidify client relationships while focusing on standard practices to achieve a high level of customer service. Areas of Expertise

Accounting/Reconciliations Budgeting and Forecasting Business Development Payroll Processing Financial Analysis Business Planning Project Management Project Analytics Team Building/Leadership Navision Salesforce

Experience

Examinetics Inc, Overland Park, KS February 2024-Present Data Management Analyst

Data Maintenance Analyst responsible for ensuring the integrity, accuracy, and reliability of an organization's data. This role typically involves a combination of data entry, data processing, and data quality management.

• Data Entry and Management: Inputting, updating, and organizing data within databases or systems according to established protocols.

• Data Quality Assurance: Conducting regular audits of data to identify and rectify errors, duplicates, or inconsistencies to maintain data accuracy.

• Reporting and Analysis: Generating reports on data trends and metrics to support business decisions and strategies.

• Collaboration: Working with IT, data owners, and other stakeholders to implement data management best practices and resolve data issues.

• Documentation: Maintaining thorough documentation of data processes, standards, and modifications for compliance and training purposes.

• System Maintenance: Assisting in the maintenance and improvement of data management systems, including troubleshooting and recommending enhancements.

Quest Diagnostics, Lenexa, KS February 2023 - February 2024 Supervisor, Employee Population Health, Data Management Senior Staff Leadership Team responsible for the management and supervision of a team of 14 direct reports.

• Supported Quest Employee Population Health Services with reporting and analytics to drive better insights and value for Quest customers and the Quest business.

• Applied analytics and standard reporting to produce transformational and institutional change.

• Supported the analytics process for business strategies from the beginning to the end (business requirements to data model, technology and visualization aspects of reporting and analytics).

• Partnered across a National Client Support team and corporate/regional leaders to identify new ways to transform customer-orientated data.

• Created a consolidated data strategy; integrating the Quest Customer Relations Model and corporate data to enable and drive improved decisions.

• Supported the creation of key performance and operational scorecards that serve as the basis of agent, supervisor, and business reviews.

• Provided National Client Service training to optimize business processes.

• Led data and root cause analysis for key process areas or proposed technological enhancements.

• Training and Support: Providing support and training to staff on proper data handling and entry practices to ensure data quality across the organization. DH Pace Company, Olathe, KS June 2022 - February 2023 National Account Project Manager 1

Developed and implemented project plans for new and existing commercial and retail construction projects focused on scope and necessity based on client specified needs and budget parameters.

• Directed and coordinated activities to ensure projects are progressing on schedule and within the budgeted scope; review status reports prepared by staff and clients and provide updates as needed.

• Presented information and responded to questions from groups of managers, clients, customers and effectively communicated the technical findings of technicians to clients and customers.

• Adhered to administrative procedures and processes for the management of projects on time and under budget.

• Monitored and reviewed all projects to ensure quality standards and that customer expectations are achieved.

• Determined innovative solutions to problems concerning execution and completion of the project.

• Maintained job files by gathering information to ensure projects are invoiced in an accurate and time sensitive fashion.

• Collaborated with strategic partners and internal service teams to establish and adhere to service level agreements.

Abbott Toxicology, Kansas City MO June 2005 - May 2022 Senior Account Manager

Consultation, project creation, implementation, and management of direct client accounts.

• Provided team leadership on strategy and execution of technology solutions so that economies of scale, shared thought processes, architectural approach and intellectual capital were focused and applied across the organization.

• Improved client satisfaction and retention rates by providing exceptional customer service.

• Grew and acquired new business based on existing client relationships.

• Collaborated with external service providers to fulfill the requirements from the client based on the service level agreement.

• Collaborated with key technology and business leaders to establish and ensure consistent, disciplined use of technologies, including goals, principles, policies, standards, and priorities across the organization.

• Developed a rigorous technology architecture, leveraging cloud services and automation to enable business strategies and ensure cloud solutions are optimized for cost and functionality.

• Partnered with business leaders to identify measurable objectives, develop plans to enable the client’s future- state capabilities, and measure effectiveness of solutions.

• Researched technology trends by scanning the major disruptive technology and non-technology landscape and recommend progressive and practical solutions that benefit the business. Other Work Experience

Accounting Auditor, Farmers Insurance

Education

Bachelor of Arts, Business Administration, University of Missouri Kansas City (1996-2001)

Contact this candidate