Customer Service It Support
Resume:
Ladine Angel Viray
*****.******@*****.*** 778-***-**** 5748 Berkeley st Vancouver BC VSR 3H2
Objective
As a recent graduate with a diploma in IT Tech Support, I am seeking an entry-level position in my field where I can
apply my technical knowledge, problem-solving abilities, and excellent communication skills to provide exceptional
service and contribute to the success of the organization.
Highlights of Qualifications
Strong Communication Skills
troubleshooting hardware and software issues
Problem-solving & Initiative
Appoachable & Personable
Work Experience
* Strong work ethic
Experienced in providing excellent customer service * — Detail-oriented, ensuring accuracy and consistency
Proficient in basic IT support practices, including in all tasks
Bilingual (English and Filipino) with the ability to
communicate effectively in diverse environments
Housekeeping
Crothall Vancouve, BC
March 2021-2022 .
Taco time
North van
2019-2020
Uniform attendant .
Parg casino/JW Marriott
2019-2025
Education and Training
Cleaned floors with sweeping, dusting, damp or wet mopping
and disinfecting
Adhered to optimal standards for cleanliness, appearance and
service
Operated cash register for cash, check and credit card
transactions with excellent accuracy levels
Developed strong customuer service skills in a fast-paced
environment, resolving customer issues quickly and efficiently
Managed inventory and peformed quality cheeks to ensure
consistency in product and service delivery
Customer service
Inspecting uniforms for damage and remove substandard
uniforms from circulation and issue replacement
Receives and issues uniform
Arranging and organizing uniforms
IT Tech Support Specialist Diploma
September 2022 — March 2023
Academy of Learning Career College, Vancouver — BC
Bachelor of Science in Hospitality Management April 2019 September 2019
Don Honorio Ventura State University Philippines
References:
Marie Grace Viana
Contact this candidate