Customer Service Exceptional

Keysean Diamparo

214-***-**** *****************@*****.***

Summary

Highly professional team player providing exceptional customer service while building productive relationships to ensure customer satisfaction. Dependable, reliable and able to create solutions that provide value to customers and owners. Maintains a positive and upbeat demeanor while managing a high volume of inbound and outbound communications. Detailed-oriented and organized. Familiar with MS Office. Self- motivated and able to work alone or on teams. Education

High School Diploma

Lakeview Centennial

Garland TX

August 2018 to March 2023

Experience

Food and Beverage Server

Multiple - Rowlett TX

August 2021-March 2023

Responsible for providing exceptional customer service. Process and fill customer food orders quickly and accurately. Operate on a cash register and credit card machine to process customer payments. Answer customer questions about food ingredients, freshness, and availability. Clean and straighten counters and tables at the end of shift.

- Greeted guests, served food beverages made to their specifications and anticipated their needs

- Operated the POS terminals to input orders, split bills and calculate totals.

- Completed opening and closing duties, checklist, and side work. Grocery Clerk

Forney TX

August 2023 - Current

Responsible for helping customers, process purchases, and provide assistance as needed. sell everyday items and perform a variety of other duties such as implementing store policies, maintaining the store clean and well-stocked, setting up displays, making sure products are fresh, and answering to customer inquiries.

- Managed all programs and operations within the grocery store.

- Ensured the success of the store and department through excellent customer service.

- Strong sense of self-awareness and excellent orderly conduct. Keysean Diamparo

Skills

- Time management

- Issue resolution

- Money handling

- Excellent customer service

- Team oriented

- Organizational Skills

- Reading/writing

- Order Accuracy

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