Customer Service
Resume:
Sarah Kim
Highly energetic and goal-oriented worker with vast experience in many
different fields. Confident, hard-working, and committed to seeing results with 7 years of customer service experience. Tempe, AZ 85282
*********@*****.***
EXPERIENCE
Mark Mazda Scottsdale, Scottsdale, AZ — Automotive Sales and Leasing Consultant
January 2025 - Present
● Consistently meet or exceed monthly and yearly sales targets
● Negotiate and finalize sales or lease agreements with customers Arizona Department of Child Safety, Phoenix, AZ — Case Manager
November 2023 - November 2024
● Conduct home visits and meet with individuals/families to develop relationships and assess each child’s progress on a regular basis.
● Evaluates appropriateness of assessments and decisions made as well as intervention plans, case plans, progress, barriers, placement, services, visitation, etc. to ensure child safety and compliance with policy, procedures and statutes. Arizona Department of Corrections Rehabilitation and Reentry, Buckeye, AZ — Correctional Officer
January 2023 - November 2023
● Transports and escorts inmates within secured areas according to relevant laws, policies, and procedures
● Enforces rules and regulations governing facility security, inmate conduct, and inmate accountability
Cornerstone Health Care Inc, Phoenix, AZ — Case Aide February 2022 - January 2023
● Provide transportation to family visits for children and families referred to the Parent
Aide Services
● Monitor families’ progress and report to Cornerstone Healthcare Inc case manager
through case notes & progress notes and any other required paperwork SKILLS
Conflict resolution
Customer service
Communication skills
Negotiation
Active listening
Tech literacy
EDUCATION
Arizona State University, Tempe, AZ — Sociology, BS August 2019 - October 2023
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