Project Management Quality Manager
Resume:
Jose Perez
El Paso Texas
*********@*****.***
Summary
Twenty-nine years of Progressive experience in Quality and Supplier Management, Project management, developing quality systems and procedures, managing quality departments in the processes of manufacturing, Assembly, Extrusion Blow Molding, Injection Molding, Electronics, Wire harness (Military and Automotive) and Consumer Products. Leader for obtaining Certifications ISO 9001:2015, TS 16949, SA 8000-2014, SMETA/SEDEX 4 Pillars. Experience on Startup of Companies, Multi Plant in the USA and Latin America (Plastics and Consumer Product) Worked effectively with commodities such as Electronics, Electrical, Aluminum Cutting, Forming, Buffing, and Welding, Resin Materials, Metals, Plastics, Packaging, Labels, CNC bending Machines, Fabrication, and Brazing machines, Stamping, Powder Painting, Textiles, Sonic Weld Hot Stamp. Broad Experience working, and Travel in Asia, USA, and Latin America processes and systems. Bilingual in English and Spanish I am able to work and negotiate in a multicultural environment. Strong background in Lean Manufacturing, and Six Sigma tools. Certified Green Belt Six Sigma
Experience
Lasko
Senior Quality Manager
Management and development of quality System and Supplier Management; Responsible Texas and Tennessee manufacturing plants, 1 QA Manager, 2 Quality Engineer; 2 Quality Supervisor; 20 Inspectors; 2 lab technician; Support Injection Molding Department 75 machines and 12 assembly lines; Monitor and Tracking of Quality Performance KPI Indicators. Continues Improvement; Trainer for Corrective Actions; Problem Solving Tools; Support other Manufacturing Branches- Purchasing; Engineering; Manufacturing; Sales; Track CAPA’s. QMS Isolocity introduction.
Cabinetworks Group- Contract
Senior Quality Manager- April 21,2023 to October 23, 2023
Management of quality System Management of quality ISO system of and Supplier database Management; Responsible 2 Quality Managers; 1 QMS Coordinator; 29 Inspectors; 4 Group Leaders; 3 Auditors to support 3 sites; 2 shifts and 9 assembly lines and Incoming inspection; Shipping and Paint Department: 2 lab Technicians; Monitor and Tracking of Quality Performance KPI Indicators. Leader for Internal and External Returns. Continues Improvement; Trainer for Corrective Actions; Problem Solving Tools; Leader for Management Review; ISO Certifications Leader; Support other Manufacturing Branches- Purchasing; Engineering; Manufacturing; Sales; Track CAPA’s; RMA; and DMR’s; Work with internal teams and vendors on continues improvement of systems and processes. Lead NPI process, and Project Management. 1.5 M Restructure saving project.
Fathom (Metal Majestics)- Contract
Quality Director - August 19, 2022, to March 31, 2023.
Management of quality System Management of quality system of and Supplier database Management; Responsible 1 SQE; 10 Quality Auditors and 2 lab Technicians; Support Business Units- Forming, Welding, Sanding, Painting, Assembly and Shipping and receiving: Monitor and Tracking of Quality Performance KPI Indicators. Leader for Internal and External Returns. Continues Improvement; Trainer for Corrective Actions; Problem Solving Tools; Leader for Management Review; ISO Certifications Leader; Support other Manufacturing Branches- Purchasing; Engineering; Manufacturing; Sales; Track CAPA’s; RMA; and DMR’s; Work with internal teams and vendors on continues improvement of systems and processes. Lead NPI process, and Project Management
Columbus Industries
Quality Manager - Consumer Product Feb 22, 2017 to June 30, 2022.
Management of quality system of 4 sites (3 in Juarez Mexico and 1 El Paso TX) 3 Quality Super Intendents, Supplier Manager ISO Coordinator, 2 Quality Analyst, 1 Document Control Clerk, 3 Lab Technicians, and 20 QC Inspectors. To Support Business Units- Assembly and Production Lines. Administration of Supplier Quality database system to monitor supplier performance. Monitor and Tracking of Quality Performance KPI Indicators. Leader for Internal and External Returns.
Established Training Program for manufacturing, and Quality process.
Leader for Continues Improvement Projects
Qualification and Development of new Suppliers
Standardization of visual criteria and processes
Reduced Customer Complaints by 25%
Maintain ISO certification 2008 to 2015.
Leader for Management Reviews and procedures approver
Brown and Jordan
Quality Manger and Supplier Manager – Consumer Product July 11, 2016 to February 2017.
Managed 1QE, 1 Quality Supervisor, 18 Inspectors and 1 Metrology Lab Technicians, to support the Cutting tube, Fabrication/Forming, Painting, Assembly and Production Lines. Administration of Supplier Quality database system to monitor supplier performance. Monitor and Tracking of Quality Performance Indicators. Leader for Internal and Warranty Returns. Quality Leader for New Product Introduction. Audit and Validation of Systems and process in the Mexico and California Facilities. Gage design and implementation.
Hanon Systems Climate Control
Americas Sr. Quality Manager - Automotive April 20, 2015, to July 8, 2016.
Regional QOS Deployment Champion; QOS Trainer and leader; Provide training/coaching/ mentorship to HVCC facilities- Quality, Engineering and Manufacturing; Support new customer business; QOS indicators tracking and monitoring. Plant Startup Quality Manager; Quality Management and CI to USA, Canada and Mexico Facilities. Managed at the Start up facility 1 QE, 1SQE, 1 Metrology lab Technician, 16 inspectors to support the Cutting tube, Fabrication, Formation, Brazing and assembly production lines; PPAP preparation and submittal to customers.
Champion for standardization of Procedure, Methods and Tools for Americas HVCC
Key Member to maintain OEM PPM under customer standards.
Key Member to reduce warranty reports by 20%
Standardization of equipment to reduce scrap from 15% to 2%
Structure Quality Department personnel and equipment
Developed a structure Quality System for TS 16949 Certification
Key member for Plant Start Up
NCR April 8, 2013, to April 17, 2015.
Global Quality Sourcing, SME & Repair Sr. Engineer- Consumer Product
Suppliers Development and tracking: Process, Testing, and Engineering support to Repair Centers in Juarez Mexico, Chile, Colombia, Brazil, and Argentina; Supplier Development; Lean Manufacturing Structure; Process improvements; Monitor and Track of Quality Performance Indicators KPI’s; Track and issue SCAR’s; Initiate and Track ECN Process; NPI and outsource Qualification Leader; Project Management; Procedures and Quality Systems development; PPAP approval and tracking; Audit and Validation of Systems, Process.
Key member to source, structure plant locations and qualify product from Canada, Peru, Chile, Argentina, and Juarez Mexico
Developed NPI/Qualify process for outsource repair product from Canada, Peru, Chile, Argentina and Juarez Mexico
Key member to develop Syncreon/Repair Supplier from traditional assembly structure to cell progressive cell process; 5 S methodology; Improve Module Quality (Get Well Plan)
Standardized (PRP) Repair standard work to NCR requirements (Torques; Cleaning Chemicals; Repair sequence; gages; fixtures and tools)
Supported introduction Mavis testing program.
Hoover – El Paso, TX December 2002 to April 2013.
QC Manager / Supplier Quality Manager / New Product Engineer/ - Consumer Product
Managed 3 QE, 2 SQE, 3 Metrology Lab Technicians, and 4 Quality Inspectors to support 5 Assembly Production Lines, 160 Injection Molding Machines, Motor Assembly Line, and Lacing Assembly Line. Administration of QSI database system to track the company department’s activities and operations. Monitor and Tracking of Quality Performance Indicators. Project Leader for Internal and Warranty Returns. Monitor/Track supplier performance. Quality Leader for New Product Introduction, outsources, and tool qualification in Asia and North America. Audit and Validation of Systems, Process, Design, and ECN.
Led Warranty Returns Projects
Key Member to outsource, and qualification of Motor Line
Developed Supplier Quality Manual
Green Belt Project worth $250,000
Developed Visual Floor Quality Instructions
Reduced New Product gage cost from $90,000 to $60,000 per project.
Relocated and Restructured SQE position (3 SQE to 1 SQE) from Ohio to El Paso Texas
Millennium – El Paso, TX July 2000 to November 2002.
Quality and Supplier Manager- Automotive and Consumer Products-
Managed 3 Metrology Lab Technicians, 1 Quality Engineer, 8 Inspectors to support 60 Injection Molding Machines Tracking and reporting Payroll, attendance, vacations, hours worked, disciplinary actions, counseling of employees. Audit and Validation of Systems, Process, Design, and ECN. Monitor and Tracking of Quality Performance Indicators Leader for New Product and Continues Improvement. Key Contact to Customers in the USA, and Mexico
Maintained ISO/QS/TS Certification without Nonconformance
Restructured Quality System to Reduced Scrap by 25%
Reduced Customer NCR/SCAR Complaints by 65%
Maintained DPPM under 50 on a monthly basis.
DJ Plastics - El Paso, TX August 93 - May 2000.
Senior Quality Engineer/Customer Representative/Automotive Team Leader- Automotive, Clean Room 10,000 classification and Consumer Products
Supervision of Quality Department- 2 Metrology Lab Technicians, 2 Product Engineers, 1 Process Engineers, and 8 QC Inspectors to support 60 Injection Molding Machines, 10 Machines for Clean Room. Audit and Validation of Systems, Process, Design, and ECN. Monitor and Tracked performance indicators. Leader of cross functional team to respond to customer complaints, and Corrective and Preventive actions.
Received Customer Quality Performance Award for having 2 customer complaints within a 12 mos. Period.
Reduced Internal Nonconformance by 80%
Structured Quality Inspection System to reduced Inspectors $199,680 cost savings.
Team member for relocating Company to El Paso Texas
El Paso Plastics - El Paso, TX January 1991 - July 1993.
Quality Assurance Assistant Manager - Automotive, Consumer Products and Medical
Managements Representative and Quality Systems, Coordinator, Management of Quality Department- 1 Metrology Lab Technicians, 3 Quality Inspectors to support 60 Injection Molding Machines Cost of Quality tracking and reporting, Continues Improvement Project Leader, Key Contact to Customers in the USA, and Mexico.
Set up visual System for Part Inspection
Developed System for Tracking of scrap.
Reduced Scrap by 20% (Waste Reduction)
Set up a Quality Training Program for operators.
ELCOM - El Paso, TX. June 1987 – November 1990.
Quality Assurance Supervisor - Automotive
Supervision of Quality Department- 3 Metrology Lab Technicians, 12 QC Inspectors to support 110 Injection Molding Machines. Tracking of floor performance Indicators, and Leader of Quality Circles.
Team member for setup / startup of company in El Paso Texas
Developed SPC program.
Key Member for Q1 Ford award
Team Member for QS 9000 certification
Skills
Read and Interpret Blueprint Drawing GDT – Geometric Dimension and Tolerance
Comparator, Attribute gages, Variable gages, Micrometers, Calipers, Sampling plans development
Problem Solving- 8D, 5 Why’s, A3, DMAIC, PDCA NPD – Project Leader, and Management
Tool qualification analysis and capabilities studies ECN process
PPAP-Process Flow/Mapping, Control Plan, PFMEA MDI-Management Daily Improvements
MS Office product – Word, Excel, Power Point Minitab- Statistical Software
Capability Studies; Box Plot, XR charts, GRR Certified Internal Auditor
Supplier Development Certified Green Belt Six Sigma
Speak and Write Spanish Oracle
PDM Link Poke Yoke
Control Chart Pareto
Cause & Effect One Piece Flow
Process Improvement Cross Functional Team Leader
Budgets Strategic Planning
Project Management Kaizen
ISO Lead Auditor
Education
University of Phoenix Devry Institute Phoenix, AZ.
Bachelors in business management Electronic Engineering Technology
El Paso Trade School of Electronic El Paso Community College
Electronic Technology Computer Digital Systems
Training
Digital Microprocessor Engineering Technology Injection Molding Quality Control Quality Control Techniques and Plans Plastic Injection Molding Systems/Operations refresher course Data Analysis and Corrective Actions
Injection Molding/Process trouble shooting Green Belt Certification
Certified Internal Auditor Executive Training ISO 9001:2015 SPC, Tooling, Materials, Metrology and Inspection Management Human Behavior
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