Network Engineer Technical Support
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Phone:
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Piscataway, NJ 08854
CLOUD NETWORK ENGINEER
Bryan Collins
PROFESSIONAL SUMMARY
IT professional with 30 years of experience in network management, systems analysis, and troubleshooting, specializing in designing and securing organizational networks. Proficient in network planning, installation, and maintenance, with a strong focus on problem-solving and enhancing security protocols. WORK EXPERIENCE
Katonah-Lewisboro School District, Katonah, NY 1999-Present Senior Network Specialist
Network Installation and Maintenance: Overseeing the setup, configuration, and upkeep of local and wide area networks (LAN/WAN) to ensure optimal performance and reliability. Technical Support: Providing assistance to end-users by troubleshooting network-related issues and ensuring seamless connectivity across the district. System Monitoring: Regularly assessing network performance, identifying potential bottlenecks, and implementing necessary upgrades or adjustments. Security Management: Implementing and maintaining network security protocols to protect against unauthorized access and cyber threats.
Collaboration: Working closely with 5 other IT professionals, 253 educators, and 538 administrative staff to align network infrastructure with the district's educational objectives. Devise Associates, New York, NY 1997-1999
Network Engineer
Collaborated with multiple clients to design and implement approximately 19+ customized computer networks, enhancing operational efficiency and security. Provided consulting services, advising several of the compaines clients on system upgrades and technology solutions tailored to their business needs. Conducted system analyses to identify and resolve technical issues, ensuring seamless integration of new technologies.
Maintained up-to-date knowledge of industry trends to deliver innovative solutions and maintain a competitive edge.
EMAIL: *****@******************.***
Emigrant Savings Bank, New York, NY 1994-1997
IT Support Specialist
Provided technical support to 1,000+ bank staff, resolving hardware and software issues to ensure uninterrupted banking operations.
Managed and maintained IT infrastructure, including servers, networks, and workstations, contributing to the bank's technological efficiency. Assisted in the implementation and support of banking software applications, enhancing operational workflows.
Collaborated with cross-functional teams to identify and address technological needs, aligning IT services with business objectives.
USMC Reserve
Corporal (E-4), Field Wireman (MOS 2512)
Constructed and Maintained Communication Networks: Designed, installed, and managed wire networks connecting key outposts, control points, and headquarters, ensuring reliable transmission of telephone, facsimile, and digital data messages. Supervised Technical Teams: Led and trained a team of Marines in the installation and maintenance of telecommunication systems, enhancing operational readiness and efficiency. Troubleshot and Resolved Network Issues: Identified and rectified faults within wire systems, maintaining uninterrupted communication channels critical to mission success. Operated and Maintained Equipment: Handled telephones, switchboards, and related equipment, ensuring optimal functionality in diverse and challenging environments. Achieved Pole Climbing Proficiency: Acquired specialized skills in pole climbing to facilitate wire functions in various terrains.
1992-1998
TECHNICAL SKILLS
Networking: LAN/WAN design, Cisco and Alcatel switching, and Meraki configuration Wi-Fi Systems: Setup, optimization, and maintenance of enterprise-grade wireless networks Cloud Computing: Microsoft Azure and AWS Solutions Architect training in progress Telecommunications: Expertise with wired and wireless communication systems, including Alcatel technologies
Operating Systems: SUSE Linux, Novell NetWare, Windows, and macOS IT Management Tools: JAMF for Apple device management, Azure for Windoes Device Management
LEADERSHIP AND COLLABORATION
Leadership and Mentorship: Successfully managed and trained diverse teams, fostering growth and collaboration
Problem Solving: Effectively addressed complex technical challenges under pressure Collaboration: Worked cross-functionally with educators, staff, and technical teams to achieve goals
Adaptability: Thrived in dynamic environments, adjusting to new technologies and changing priorities
Communication: Delivered technical training and clear documentation for non-technical stakeholders
EDUCATION
University of Phoenix 1997-2001
4035 South Riverpoint Parkway Phoenix, AZ 85040
Bachelor of Science in Information Technology (BSIT) Program CERTIFICATIONS
AWS Solutions Architect Associate (In Progress)
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