MANPREET KAUR
****************@*****.***
SURREY,BC
PROFESSIONAL SUMMARY
Dedicated and service-oriented hospitality professional with a strong commitment to providing excellent guest experiences.. Strong physical stamina, professional communication skills, and a positive attitude toward guest satisfaction
SKILLS & ABILITIES
Exceptional customer service and communication skills
Strong knowledge of hotel amenities, services, and local attractions
Ability to transport and store guest luggage safely
Knowledge of parking procedures and transportation arrangements
Professional appearance and adherence to company policies
Ability to read and verify information accurately
Strong problem-solving skills and quick response to guest needs
EXPERIENCE
4/2023 – current Cashier and supervisor
Chevron, Richmond, B.C.
Responsible for paperwork and ordering and stocking
Follow safety protocols and regulations
Be punctual, reliable and professional
Maintain a clean and organized environment
Certifications & Training
Customer Service Training
Hospitality and Guest Relations
Safety and Emergency Procedures Training
First aid and food safety licence
Computer diploma
EDUCATION
Associate of art’s
Alexander college – Burnaby, B.C.
1/2023-12/2024
Additional Information
Ability to work flexible hours, including weekends and holidays
Strong physical stamina to move, lift, and carry heavy objects
Excellent teamwork and collaboration with hotel staff
Health care assistant
Westminster – Surrey, B.C.
2/2025- 7/2025