SEAN MELDRUM
****@******.***
Senior Network Architect
Sean Meldrum is a Senior Network Engineer with 25+ years’ experience in the industry working as a Network Architect and Senior Network and Routing Engineer for Internet Service Providers, Financial and Credit Firms with National and International ties. His expertise includes design, configuration and maintenance on a national level for fortune 1000 companies and management of an international Network Operations Call Center (NOCC). His equipment experience encompasses Cisco, Juniper, Palo Alto, Alcatel/Lucent, and Extreme Networks routers and switches along with proprietary fiber termination manufacturer Canoga Perkins. Sean also has experience with wireless solutions such as Meraki, Cisco, Netgear and Aerohive (now Extreme). Sean has designed client networks to encompass multiple routing and switching protocols including BGP, OSPF, 802.1q trunking, HSRP/VRRP, GRE, VPN QOS and others utilizing such VoIP equipment manufacturers and providers such as PolyCom, Cisco, Adtran, Alteva, Broadsoft, Twilio, and Five 9s as well as others. Sean also has experience in broadcast and multicast environments. Sean has deployed systems for IDS/IPS such as Websense and monitoring systems such as Solarwinds, Nagios, PRTG and Spectum and worked with SAS providers Salesforce, Observe.ai, Office 365, Jira, ServiceNow and others.
Maintenance Network Facilities Carrier Relations New Facilities Installation
Design of IP Traffic Product Architecture Client Intervention
HIGHLIGHTED VERTICAL MARKET IMPLEMENTATIONS
Education: Multi-location Educational Collaborative. Designed and implemented a hub and spoke WAN design for a Technical Institute incorporating their existing I2cloud connection. Multiple Universities and Colleges in the Collaborative were able to connect back securely to the primary institute to gain access to the I2 cloud.
Real Estate: International Real Estate Company. Designed a multi-site solution utilizing a combination of VPN and point to point circuits to remote sites. All interoffice traffic routed to HQ location over point to point circuits and all internet access went out individual internet connections at remote sites.
Financial: Financial company with multiple major US and oversees locations. Designed specialized network with separate fiber transport circuits for internet access and VLAN connections for interoffice traffic including VOIP and trading systems running QOS.. As redundancy, traditional point to point circuits for failover to multiple locations for interoffice connectivity were implemented. Disaster recovery in multiple data centers with built in redundancy in case of a failover of the primary transport.
PROFESSIONAL EXPERIENCE
Alorica
April 2021-January 2025
Alorica is a digital CX partner for innovative companies all over the world.
Alorica - Senior Network Engineer and Architect
Designed and implemented network solutions between Alorica and client networks to allow clients access to their tools via a variety of paths. Such paths included internet based, B2B VPNs, MPLS and direct connect circuits as well as SD WAN connections. This involved keeping security in mind as well as customer timelines.
Worked with multiple clients gathering various technical information and needs and creating proper solutions.
Documenting all information for other engineers to implement and troubleshoot at later dates.
Assign all related information such as IP addresses, vlan IDs, VRF and local Vlan names, route distinguishes.
Worked with Project Managers to ensure proper communications with clients and internal teams to implement on time delivery
Ensure project managers and clients are continually updated on status of solution review and any and all roadblocks that may come up.
National Debt Relief
Oct. 2019-Nov. 2020
A leading debt consolidation company based in New York serving clients throughout the United States
National Debt Relief – Network Architect and Engineer
Helped redesign and configure multiple locations in order to maximize network for reliability and resilience. Designed and created AWS workspace environment in 3 different regions to support pandemic response in 2020 and allow for business to continue to operate remotely with maximum efficiency and continued high level of security.
Created 3 unique AWS regions with all communications between AWS sites and physical offices
Implement Panorama and connect 7 locations firewall into the software for global management
Turned up new office location including FW, VPN and switches
Worked on lockdown of client VPN to ensure minimal exposure for internal network resources.
Implemented and managed a Meraki WIFI network spread across 4 locations and 3 orgs
Dun & Bradstreet Credibility Corp/ Emerging Businesses
2011-2019
The leading business credit company with a worldwide footprint and large-scale relationships with fortune 500 companies and government agencies
Dun & Bradstreet –Senior Network Engineer and Systems Engineer
Designed and implements new network infrastructure as well as internal systems for division of D&B and corresponding connections back to the main corporate network
Working on large scale network implementations of Cisco and Palo Alto gear including router, switches and firewalls
Level 3 escalation resource for network and systems issues on a 24/7 basis
Implementing new monitoring and control systems on customer premises including Websense, KIWI, PRTG, Splunk and Solarwinds
Elevated level Systems support for Active directory and Office 365 systems
Working in AWS dealing primarily with VPN tunnels, direct connects and security groups
Working with various carriers on design and implementation of Internet circuits as well as layer 2 and 3 MPLS style circuits
Wave2Wave Communications / Intellispace Inc. 1998-2011
A $40 million regional Tier 2 ISP/CLEC with a client base in the US and International markets located in Hackensack NJ
Wave 2 Wave Communications - Senior Network Architect (2008- 2011)
Responsible for network operational management of Wave2Wave’s 7 POP domestic IP and VoIP network, working with the Director of Network Operations to maintain and manage the integrity of network communications.
Upgrade of Core Routing system encompassing the New York Metro area which services over 34,000 voice and internet users on the Wave2Wave and off-net networks. This was done to add a new upstream provider and upgrade facilities.
Implemented QoS as a standard operating procedure during equipment lifecycle upgrades and vital network grooms.
Provides Sales Engineering for premier class clients including WAN/Telephony Architecture and post-sales support.
Level 3 Escalation Resource for 24/7/365 in house NOC, with full control of monitoring system (solar winds) and proprietary Remedy based operating system, OSS (Operations Support System)
Wave 2 Wave Communications - Senior Voice Engineer (2006-2008)
Implemented and deployed internet and VoIP systems for Wave2Wave customers in 4 metro area markets including New York City.
Managed 3 VoIP Engineers including the provisioning, deployment and troubleshooting of all their assigned tasks.
New client onboarding process management for the VoIP and internet client base including after support and trouble tickets
INTELLISPACE- Project Manager for National Expansion (2000-2005)
Responsible for co-ordination and expansion of new POP infrastructure for the 12 domestic and 2 international markets
Coordinated with equipment vendors to procure and install multi redundant equipment topology, including 4-6 pieces of core equipment per POP.
Managed implementation team in charge of facilities infrastructure including wiring, cross connects, power, co-location racks and cages and access rights.
Installation of multiple Tier 1 Carrier upstreams and the physical and logical configuration of such, resulting in 99.999% uptime SLA guarantees. Client cutovers from old to new networks to ensure high availability services with minimal downtime.
Training of National Field Force Technicians for installation of routers, firewalls, and client turn up standard operating procedures.
INTELLSPACE- Field Supervisor (1998-2000)
Managed the Field Services Team of 7 deploying new internet access circuits, cable runs, MPOE installations, and client prem equipment.
Facilitated site surveys with building managers and carrier engineers to deploy IntelliSpace lit building infrastructure
Managed and executed client turn-ups per IntelliSpace “no downtime guarantee”
Interfaced with vendors, both Union and Non to accomplish installations on time
Interviewing and hiring of Field Technicians