Mr

DANIEL MUMPANDE

*** *********, ******** *****, ******** +263********* *********@******.***

Skype: dee12sw

Transformational Team Leader who offers a background in Tourism promotion and development. With skills in Customer Service Education, Tourism Product Development and Promotion, Community Based Tourism Enterprise Development, Grading and Inspection of Hotels and Lodges. Consultancy in Hotel and Lodge Development, Community Based Tourism needs and Capacity assessments, Tourism project management, monitoring and evaluation. Tourism Statutory Instrument enforcement as well as Tourism Strategic Planning.

Excellent Communicator who builds and sustains synergistic relationships with senior- level management, public-sector agencies, customers, clients, and the community to drive operations success.

P R O F E S S I O N A L S Y N O P S I S

ZIMBABWE TOURISM AUTHORITY DEC 2009 – TO DATE

Area Manager (Masvingo)

In charge of the ZTA branch office and reporting to Senior Manager Operations at Head Office

Responsible for coordinating and organizing tourism programs in the respective tourism region

Develop and implement vibrant tourism strategy relevant to the area.

Formulate and implement regional specific work plans and budgets

Promote awareness of tourism and local tourism packages.

Liaison with tourism sector and government institutions for the purposes of promoting tourism in the area,

Attend meetings and events on behalf of ZTA

Promote destination at local exhibitions.

Preparation of monthly, quarterly and annual reports.

Product development in the area in consultation with stakeholders and Research Department at Head Office.

Attend to any other business as assigned by Head Office.

Budget control at Regional Office.

Regional Office staff supervision

Crafting of itineraries for tours in the Region.

Ensure Hotel/Lodge Occupancy data is gathered

Prepare and deliver presentations on the tourism product in the region.

Work with Provincial Development Committee.

Liaise and build close relationships with the media to promote tourism issues.

Training of Community Based Tourism Enterprises in Customer Care, Itinerary Preparation, Marketing and Tour Guiding.

MASVINGO GREAT ZIMBABWE PUBLICITY ASSOCIATION JUNE 2000 – DEC 2009 Tourism Information Officer (Masvingo and Lowveld)

Provide Tourism Information to domestic and international tourists

Source Adverts for the Masvingo Bulletin

Distribution of Masvingo Bulletin to advertisers

Manning stand/booth at tradeshows and exhibitions

Preparing monthly income and expenditure reports

Tour guiding of groups in the region

Marketing the destination to local and international tourists. E D U C A T I O N, P R O F E S S I O N A L D E V E L O P M E N T Bachelor of Science Honors Degree in Human Resource Management (2020) GREAT ZIMBABWE UNIVERSITY, MASVINGO, ZIMBABWE

Certificate in International Tourism (1999) (City & Guilds of London) NEW VISION TECHNICAL COLLEGE, BULAWAYO, ZIMBABWE

H O B B I E S A N D I N T E R E S T S

Meeting and interacting with people from different cultural backgrounds Watching Football, Cricket and Tennis

Trying out different foods

Reading Novels and Newspapers

Nature walks, Fishing

References

Mr. Honest Mupani

Chairman School of Social Sciences - Great Zimbabwe University Phone-work: +263(039)266427

Cell: +263*********

Email: ************@*****.***

Mr. Reason Machigere

Executive Director Sperial Projects and Domestic Tourism and Strategic Research Zimbabwe Tourism Authority

Cell: +263*********

Email: ******@******.**.**

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