Network Security Infrastructure Analyst
Resume:
Marlon Phillips
PROFILE
Experienced Network Security
Engineer with over 4 years in
troubleshooting and implementing
secure network solutions. Proficient in
configuring and managing firewalls,
switches, and access points.
Recognized for improving network
efficiency through innovative solutions.
Seeking to leverage my expertise in a
dynamic IT environment to enhance
network security and performance.
CONTACT
PHONE:
EMAIL:
*****************@*****.***
HOBBIES
Camping and Hiking
Jogging
Researching new and emerging
technology
EDUCATION
Vector Technology Institute
Information Communication Technology Bsc May 2017 – August 2021 Cisco Networking Academy
CCNA Pending
Fortinet training Academy Currently
FCP - FortiGate Security 7.2
Fortinet NSE 4 Pending
Other awards and badges
https://www.credly.com/users/marlon-phillips.bb858775 WORK EXPERIENCE
tTech Ltd May 2019 to present
Network security engineer August 1,2024 to present
• Configure, troubleshoot vlans, wlans, lans
• Troubleshoot and respond to network outages
• Configuring and deploying switches
• Configure, troubleshoot vpn connections
• Troubleshooting and Support: Providing Level-1/2 support to resolve network issues and collaborating with other IT personnel for problem resolution.
• Collaborate and support third party vendors with incident response and resolution.
Field Service analyst level 2 November 2021 to August 1 2024
• Visiting customer site
• Troubleshoot printer connect issues
• Troubleshot windows 10 and 11 OS related problems this includes but are not limited to third party software errors
• Basic network troubleshooting
• Pbx desk phone provisioning troubleshooting
• Troubleshooting proprietary and third party application
• Among other duties
network Operations Center Analyst May 2019 November 2021 Monitor customer environment
Provide incident response
Analyze network performance
Report network outages to the relevant service providers Jamaica Post June 2016 to May 2019
Surveillance Officer
● Operates surveillance equipment such as CCTV (Close Circuit Television) and PC workstations
● Operates surveillance software applications including but not limited to i-View, iGNet, iGWatch Software, Window Vision Host/Remote Program and Microsoft Office Suite Program
● Remotely monitors and logs all incidents of suspicious, criminal or unusual activity and suspicious persons
● General maintenance of all technological devices and equipment within the Security Department
● Assist in the development of the technological framework of the department
● Liaise with and support the contracted security guards, the assigned Police personnel, contractors and other external agencies regarding criminal and technological issues. SKILLS
• Problem-Solving: Ability to identify issues, think critically, and develop effective solutions.
• Communication: Strong verbal and written communication skills, essential for collaborating with team members and stakeholders.
• Teamwork: Experience working effectively in teams be it internally or working with remote teams.
• Adaptability: Flexibility to adjust to new challenges and environments.
• Leadership: Capability to lead projects, manage teams, and inspire others.
• Leadership: Capability to lead projects, manage teams, and inspire others.
Contact this candidate