IT Support Engineer Entry-Level
Resume:
OBIYOR BRIGHT CHIGOZIE
******.******@*******.***
** ***** ***** ****** ******** Foreshore Estate
off Chevron Drive Lekki, Lagos Nigeria
Married
Nigeria
Profile
A motivated and detail-oriented entry-level System and Network Administrator with a strong foundation in IT infrastructure management. Skilled in configuring, troubleshooting, and maintaining network systems, servers, and software applications. Familiar with various operating systems, network protocols, and basic security practices. Eager to apply knowledge of IT solutions to ensure system reliability and network performance. Quick to learn new technologies and committed to continuous professional development to support organizational growth Professional Experience
04/2023 – present
Lagos, Nigeria
Personal Adviser
The Maseli's
•i offer advice on personal and professional matters, helping them make informed decisions and set meaningful goals
•I assist in creating actionable plans to help The Maseli's chieve their career, and financial goals.
•when they face challenges i provide stratagies and solutions to help them navigate obstacles in areas such as career, relationship or personal growth. 01/2012 – 04/2015
Lagos, Nigeria
IT Support Engineer
Black diamond Hotel
•Provided timely and effective IT support to hotel staff, addressing hardware and software issues, network connectivity problems, and troubleshooting IT-related concerns across various departments.
•I regularly monitored and maintained computer systems, servers, and network devices to ensure optimal performance, including routine updates and patch management.
•Managed the hotel's local area network (LAN) and Wi-Fi systems, ensuring stable and reliable internet access for guests and internet operations.
•Conducted training sessions for hotel staff on software applications, data security practices, and new technoloies, ensuring that all employees were equipped to use IT systems efficiently.
Education
08/2006 – 12/2008
Enugu, Nigeria
HND Computer Science
Institute Of Management And Technology, Enugu
08/2003 – 06/2005
Enugu, Nigeria
National Diploma In Computer Science
Institute Of Management And Technology, Enugu
01/1994 – 08/1999
IMO STATE, Nigeria
NABTEB- Automotive Mechanics
Ahiara Technical College Ahiara Mbaise
Certificates
Cybersecurity Professional
U.S. Council
Certificate number: EHCE08394
CCNA + Cisco Security
Zoom-Technology India
Refence No. 2298938086LI1Q02
MCSE + Linux Administration
Zoom-Technology India
Reference No. 2298938086LI1Q02
Skills
IT Support Engineer
•Troubleshooting and Issue Resolution
•Networking
•Operating Systems
•Software Installation and Configuration
•Cybersecurity
•System Backup and Recovery
•Help Desk Support
•Hardware Maintainance
Online Customer Care Service
•Customer Support
•Product Knowledge
•Issue Resolution
•Multitasking
•CRM Software Proficiency
•Problem-Solving
Solar Installations
•Solar Panel Installation
•System Design and Configuration
•Energy Efficiency Optimization
•Energy Storage Solutions
References
Clement Ugoji, Director, Coca-Cola
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