Data Entry Customer Service

RESUME

G. RAJESH Email:**************@*****.***

CONTACT NO: 996**-*****

CareerObjective:

Seeking a position to utilize my skills and abilities in that offers professional growth and security while being resourceful, innovative and flexible.

General Profile:

Expertise in transaction Processing

Always looking for opportunities to Learn New things, Highly Competent, Proactive, Energetic & Mature.

Enjoy challenges at work.

WORK EXPERIENCE

COMPANY NAME : Cholamandalam Investment Financial Co ltd

DESIGNATION : Process In charge

TENURE : Aug’18 to Apr’ 19 & Oct 19 to March 2022

Checking all the customer documents and other legal documents related to loan (Health Check process)

Making a payment and authorize the payments using FINNONE software (LMS)

Activating the Loan to the Customers after validating the Mandatory Documents

Checking the customer’s existing Loan track when he comes for another loan (AFC – Additional Financial charges)

Handling the query cases and disburse the loan amount using in LMS application

WORK EXPERIENCE:

COMPANY NAME : Intelenet Global Service Ltd

DESIGNATION : Sr.Customer Service Executive

TENURE : Sep’12 2011to 23rd Feb 2018

Project 1

Barclays bank UAE Global payments funds transfer

Barclays bank online & manual payments processing

Deal with foreign exchange trade on daily basis for foreign currency transactions.

Investigate to return of funds and cancellation funds.

We are communicating SWIFT message through the other banks.

Taking responsibility for customer complaints and queries through mail.

Responsible for EOD status updates and all reports submission to the clients

Direct interaction with onshore clients on daily basis.

Project 2

Handling the Loans, Deposits & Invoice Discounting

Deposits- Placing of deposit to corporate customer from account with agreed tenor and rate.

Loan- Disbursing the new loan to corporate customer as per banking norms & roles.

Invoice Discounting- the invoices to customer as per agreed banking facility.

Liquidation- Upon receipt of customer request settles the loan or deposit to customer account.

COMPANY NAME : CHOLA MANDALAM DBS LTD

DESIGNATION : Credit Processor (RPU)

TENURE : Oct’07 to June 2008

Job Involves processing of files in personal loan & Two Wheeler

Punching of files on QDE (Quick data entry)

Checking DEDUP (Dedupe)

Checking CREDIT INFORMATION BUREAU INDIA LTD (CIBIL)

Checking DDE (Detail data entry) any error or missing data on QDE stage

FDDE (Final detail data entry) & Mailing to Branches

Handling the customers endorsement

Update the Premium for Addition & Deletion of members

EDUCATIONAL QUALIFICATION:

Bsc. Chemistry 2003-2006

Institution : The New College, Chennai

University : Madras University.

Higher Secondary (2001-2003)

Name of the School : Govt. Higher secondary School, Chennai

S.S.L.C

Name of the School : Govt. Higher secondary School, Chennai

COMPUTER KNOWLEDGE:

MS-Office

ADDITIONAL QUALIFICATION:

Typewriting Lower(English with Distinction)

PERSONAL DETAILS:

Father's Name : K GOVINDAN

Date of Birth : 20-06-1986

Age : 36

Sex : Male

Marital Status : Single

Language Known :Tamil, English & Telugu

Address : No: 7/8, Lakshmi nagar ext

Pandian Street

Villupuram - 605602

DECLARATION:

I hereby declare that all the information given above is true to the best of my knowledge.

Place : Chennai yours sincerely

Date : (G. RAJESH)

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