IT System Administrator

AHMAD KAMAL

Email: IT Phone: LinkedIn: Administrator rajaahmedqa@+971 www.55 linkedin.93 82507 gmail.com/com in/raja-ahmad-144315185/ CAREER OBJECTIVE

Innovative Support & and design ready appropriate to work with systems leading-and edge IT infrastructures. technologies utilizing strong research, and analytical skills to Fluent in English and Urdu

Valid Driving License of UAE

TECHNICAL STRENGHTS/SKILLS

• • • • • • • • Excellent Industry Client/Operating Red Microsoft Proven installing Excellent team Also efficiency, Hat successfully management, Server professional, Linux Experience: and in and and Office: Systems: Presentation, competitive troubleshooting drive End: implementing Expert leadership, Operating continuous who Windows Education, in shows Interpersonal skills all Local System, versions Problem Server ITIL improvement great Information Area best 2022 initiative, Helpdesk of telephone solving, practices Network Office and Technology, 2012 Time creativity, especially Ticketing skills, to and enhance R2, Management ERP communication Mac Systems Networking, and in Systems Office service OS, organizational Ubuntu & skills 365 as Software delivery, well. Accounting administration skills Server Abilities; and Installations. improve 18.active 04, and adept Kali operational listening, licensing. Linux at and PROFESSIONAL TRAININGS

• • • • • Completed Completed Completed Completed Completed course course course courses course of of of of Python Linux Git of CCNA CompTIA Hub. Red Programming ((Online Cisco Hat Network+ Basic Certified Training) Learning Language. (Network Online from (Online Training) institute Associate) Training) Corvit from institute Corvit PROFESSIONAL CAREER

Innovation Factory

IT Administrator

Aug 2023 – Present

Job Responsibilities:

• • • • • • • Working requirements Maintaining All Perform desktops, Adept resolve Implement Deploy basic at workstations, complex IT installations, performing on printers, support desktop the the and existing environment issues. policies. and is server hardware servers, provided, upgrades, smartphone IT systems Environment, that printers, and and and is that software devices. daily Windows, troubleshooting scanners, utilize maintaining issues upgrades industry Mac are local and resolved. for and firewalls, and best Linux 100+ managing providing practices as users encryption well. and the technical to meet system 120 systems, devices, corporate support as per and including the to objectives all employees company host laptops, security to

• • • • • • • • • • systems Implementing networks, Also access Maintaining conferencing Also Adding Creating Installed, Installed, Created Maintaining maintaining working points. and and and Configured storage, removing Managed Conference and deleting tools, on and procuring the IT Managing virtualization, and inventory organization’s and andManagedBiometricSystemforDigitalAttendanceoftheEmployees. users the users other rooms Managed Attendance the from from the technical of hardware and the IT the the data CCTV network Senior infrastructure company company company Reports centers, components Cameras of Managements the infrastructure, for as mail cloud communication company well. the for technologies server are platforms, Company. security operational as Offices as including well. well. purposes group. and and by ensuring best telecommunications. and switches, Like properly practices, Slack all routers, AV etc. configured including equipment, and wireless servers, James Cubitt & Partners

IT Administrator

Apr 2023 – Aug 2023

Job Responsibilities:

• • • • • • • • • • • • Working requirements Maintaining All Also Issues Implement Deploy systems Also Responsible peripheral Manage practices Perform Configured basic resolving maintaining regarding workstations, end and IT on regarding devices, desktop support and the the user to test and Microsoft Install, Managed existing environment the routine the accounts, policies. printing/privacy, is server mail hardware servers, provided, configure, IT Office system Local server systems Environment, permissions, security, scanning that printers, 365 Server of and are backups test, the is and that also Windows day-and company maintain, devices, (Windows scanners, Exchange utilize access to-resolved. maintaining restores regulatory day based. presentation industry as rights, monitor, basic local Server related well. compliance issues and and firewalls, best 2022) and issues. managing storage equipment, are practices troubleshoot for resolved. encryption employees. allocations the to and system meet end systems, mobile in corporate user as accordance per devices. network and the objectives all company host with hardware, security best- Yas The Royal

IT Administrator

Jan 2021 – Mar 2023

Job Responsibilities:

• • • • • • • • Working requirements Maintaining managed All Also Issues Implement Deploy systems Also basic resolving maintaining regarding workstations, IT on and support desktop the the maintained, and Microsoft existing environment the the policies. is server mail hardware servers, provided ERP Office server which systems Odoo that printers, related of and are is the is System, also that day also Windows company issues. scanners, windows to utilize resolved. day maintaining basic industry based. as local based well. issues Also firewalls, best as and well. there are managing practices resolved. encryption are around to the meet system systems, 20 corporate branches, as and per objectives the all whose host company infra security is

• Responsible peripheral devices, to Install, printing/configure, scanning test, maintain, devices, presentation monitor, and equipment, troubleshoot and end mobile user network devices. hardware, IT Experts Solution

IT Administrator

April 2019 – August 2020

Job Responsibilities:

• • • • • • • • • • • • • • • • • Write related Assist technology Aid executable Responsible networking Perform users Implement Receive Support mail, Serve Provide Perform Manage Practice related Analyze Responsible reconfigurations, Plan Responsible system in implement and as technical in development documentation administration products respond timely enterprise system, VoIP cornerstone network developing day-on-interactive and corrective needs software site to to to to-infrastructure response develop, install, recommend, respond specifications day server analysis, server, to and/asset directory incoming of network long-voice for products solutions, configure, or business upgrades, appropriate management, technical application, document, to escalating to purchases diagnosis, term response crises customer schedule, its services maintenance calls for strategies also associated continuity including specifications test, in purchase maintenance and/server and Office accordance use and network, escalations including supporting maintain, and or maintain resolution and e-products off-issues software, like perform & of mails disaster capacity corporate and site ensuring fixes, information maintenance with monitor, policies, server repair regarding input/of as software and including business recovery complex planning well, technology infrastructure adequate output as vendor-and procedures needed especially IT hardware of troubleshoot continuity IP-problems hardware plans, network device for supplied PBXs, file meeting equipment, maintain server and Office performance improvements, call component disaster problems patches associated associated management future 365 space current networking recovery hardware virus for inventory training end a knowledge upgrades, detection variety systems, user plans hardware, corporate plans and software of patches, voice end of for plan and Mega Software Technologies Lahore, Pakistan.

Network Systems Administrator

September 2018 – March 2019

Working their of IT helpdesk systems. as Network Also operations created System and and Administrator IT maintained services availability. LAN and (Local Reporting Area Network)to Chairman. . I am Supported responsible all for the delivering team members the highest regarding levels Job Responsibilities:

• • • • Assisting A windows Assisting Providing possible dynamic solutions, IT IT operating assistance member team team lead lead implement systems, of to inmanagingandmonitoringallinstalledsystemsandinfrastructure the to monitor ensure IT team Microsoft those the and and IT fixes test providing infrastructure Office, application file helpdesk shares performance availability and support active for to directory Install, potential configure, bottlenecks, test and identify maintain

• A key member of the team that will conceptualize to deliver security, backup, and redundancy strategies

• • • • Diligently Installed, Installed, Created and Configured complying Managed to and andManagedBiometricSystemforDigitalAttendanceoftheEmployees. the any Managed Attendance other duties CCTV Reports as Cameras per for directed the for Company. security by the purposes. IT team lead.

• • • Configured Configured Also connect www.Configured mastersinblockchain.with and and Mobile Managed Managed VPS Apps. (Virtual Live Local The comwww.Private Testing Server Websites Servers) iprefunc.Server (Windows are: to Ubuntu nlwww.test Server multiple Server coinance.2012 websites 18.R2) nl 04 for for employees. beforemakingthemonline hosting multiple websites and use to Projects: Worked Worked Worked on on on the the the project project project of of of School Crypto Masters Management Traders. in Blockchain. System. Government of Punjab (Ministry of Health) Lahore, Pakistan. Personal Staff Officer and IT Officer

February 2017 – April 2018

Working in a Team that is Responsible for Managing and Assisting Day to Day Operations of the Minister. Job • • • • • • Responsibilities: Managed Provided Assigned Documented Followed Worked on tasks the the the the all team Minister orders to feedback the all to meeting the and perform required teammembers. given instructions points. and by IT the Support. schedule department. given by all the the Minister daily meetings to related for the Health Minister. department. PROFESSIONAL EDUCATION:

MSC (Information Technology) University of Lahore, Lahore Pakistan 2017 References

Shall be furnished on request.

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