Customer Service Part-Time

Summary

Skills

Experience

Paulina Villela Valenzuela

Dallas, TX 75217 ************@*****.***

As a Culinary Specialist with the U.S. Army National Guard, I gained hands-on experience preparing and serving meals for large groups, focusing on nutrition, food safety, and quality. I was responsible for managing kitchen tasks such as food storage, inventory, and sanitation, while working efficiently with a team to ensure fast service. My role also involved providing excellent customer service, addressing concerns, and helping to improve the overall dining experience. As a motivated high school student seeking part-time work, I am eager to apply my strong communication, time management, and teamwork skills to contribute to a positive work environment and further develop my professional experience. Managing dining facilities

Estimating and ordering stock

Culinary techniques

Baking techniques

Serving food

Cleaning and sanitizing

Guest interaction

Food plating

Sanitation procedures

Food preparation

Cooking methods

Food and beverage operations

Preparing food

Recipe creation

Waste reduction

Planning nutritious meals

Kitchen organization

Sanitizing and cleaning

Culinary Specialist, 10/2024 Current

Army National Guard Tx Fort Worth, Texas

Planned and prepared meals for large groups of people, using standardized recipes. Executed advanced cooking techniques such as braising, roasting, poaching, and sautéing. Trained kitchen staff on proper knife handling, sanitation procedures, and safety regulations. Maintained cleanliness and organization of work area while adhering to safety guidelines. Managed multiple tasks simultaneously while meeting tight deadlines. Cleaned, sanitized and maintained food storage, preparation and serving areas. Checked stock deliveries for safety, quality and quantity. Worked cross-functionally with recipe development, operations and creative teams on implementation of new ingredients, menu timelines and product launches.

Developed nutritious menus and ordered variety of healthy food to change up menu offerings. Cleaned and sanitized kitchen equipment, utensils and work stations. Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.

Food Service Worker, 02/2024 05/2024

Jessica Flores, Dallas Zoo Dallas, Texas

Cleaned kitchen areas, equipment and utensils.

Served meals to customers in a friendly and courteous manner. Prepared beverages such as coffee, tea, soda..

Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas. Operated dishwashing machines safely and efficiently. Followed food safety regulations pertaining to sanitation, food handling and storage. Operated cash register to process cash, check, and credit card transactions. Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware. Performed variety of duties related to food service. Followed staff performance and service standards to deliver consistent and positive customer experiences. Education and Training

Certifications

Languages

711 Cashier, 04/2022 02/2023

Harnek Dallas, Texas

Greeted customers and answered any questions they had about the store's products and services. Verified that customers were of legal age to purchase alcohol or tobacco products. Stocked shelves with merchandise when needed.

Maintained cleanliness of checkout area including countertops, registers, windowsills and floors. Provided excellent customer service while promoting loyalty programs to increase sales potential. Organized promotional displays or arrange merchandise on counters or tables to promote sales. Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed. Followed company security procedures for handling large sums of money. Performed other duties as assigned by management.

Answered customer questions and provided store information. Decor Team Member, 06/2021 08/2021

Henna, Alpha Decor Dallas, Texas

Assisted in the preparation of event spaces by setting up tables, chairs and decorations according to provided specifications.

Transported decorations from storage areas to event locations as needed. Set-up a variety of props such as trees, plants, furniture pieces, sculptures and other ornamental items. Performed minor repairs or maintenance when necessary on decorative items before installation at events. Cleaned up after each job was completed; returning supplies to inventory and disposing of trash appropriately. Created attractive visual presentations through thoughtful color coordination of various décor elements. Demonstrated great teamwork skills with staff members involved in production and transport. 05/2024 Townview Magnet Center Dallas, Texas

High School Diploma

Texas Alcohol Beverage Commission Certified

Food Handles Permit

Spanish:

Professional

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