Employee Relations Team Members

VERONICA CARROLL

• Arlington, TN ***** = 901-***-**** = vcarroll@@yahoo.com=

SKILLS

• Microsoft Office

• Words

• Power Point

• Excel

• Training Method Development

• MCP

• Jump Start

• Access Panda

• OPS

• Verbal Communication

• Employee Relations

• Orientation and Onboarding

• Written Communication

PROFESSIONAL

SUMMARY

Collaborative team player adept at working with new employees and coworkers to understand training needs. Eager to apply time of skills and experience to a long-term position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals.

WORK HISTORY

INBOUND ADMINISTRATOR 08/2022 to Current Volvo, Byhalia, MS

• Maintained database systems to track and analyze operational data.

• Established an organized filing system that streamlined document retrieval and reduced misplaced files

• Worked effectively in fast-paced environments.

• Skilled at working independently and collaboratively in a team environment.

• Proven ability to learn quickly and adapt to new situations.

• Excellent communication skills, both verbal and written.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Used critical thinking to break down problems, evaluate solutions and make decisions.

Learned and adapted quickly to new technology and software applications

DISTRIBUTION SCHEDULER 08/2020 to 08/2022

Milwaukee Tool, Olive Branch, MS

• Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.

• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

• Optimized scheduling processes by implementing efficient software tools and organizational systems.

• Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

• Enhanced team productivity by implementing new scheduling system that streamlined allocation of resources.

QUALITY INSPECTOR 05/2019 to 03/2020

Smile Direct, Nashville, TN

• Worked with specific production team members to rectify production issues and maintain high-quality final products

• Inspected and packaged products meticulously according to manufacturing specifications

• Discarded and rejected products, materials and equipment not conforming with specifications

• Inspected clear alignment with accuracy, reporting problems or defects quickly

• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport

ASSOCIATE FULFILLMENT PRODUCTION 08/2017 to 05/2019

Hot Topic Warehouse, Nashville, TN

• Cross-trained new associates on picking and filling orders for warehouse products

• Picked and packed order items

• Prepared and checked outbound shipments for accuracy

• Supported current production needs by moving items between equipment, conveyors and staging areas

• Checked and wrapped items, placed in boxes and labeled cartons for shipping

MEDICAL ASSOCIATE PRODUCTION 05/2015 to 11/2016

Medtronic, Memphis,

Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity

• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies

• Inspected incoming and outgoing shipments to verify accuracy and prevent errors

• Recorded information, shortages and discrepancies to keep records current and accurate

• Kept work areas neat, clean and free from debris

WAREHOUSE FULFILLMENT ASSOCIATE 05/2014 to 11/2014

Genesis Logistics, Memphis, TN

• Received and processed warehouse orders using handheld scanner

• Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight

• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors

GENERAL WAREHOUSE WORKER 04/2013 to 09/2013

Dohmen Life Science Services, Memphis, TN

• Completed over 100 customer orders each day in warehouse setting

• Sorting mail, Using scan gun, loading and unloading trucks with forklift, team leader, and intern supervisor

• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed

MAIL HANDLER 12/1984 to 07/2012

United States Postal Service, Memphis, TN

• Attached identification materials to packages and envelopes for delivery tracking and sorting

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

• Carried out day-day-day duties accurately and efficiently

• Demonstrated respect, friendliness and willingness to help wherever needed

• Worked flexible hours; night, weekend, and holiday shifts

Bachelor of Science: Business, 02/2021

University of Phoenix - Phoenix, AZ

• Dean's List [Fall 2021]

• Master's of [Business Administration] 2023

• Member of (The National Society of Leadership and Success]

• Received [Marketing Certificate] 2021

• GPA: 3.7

High School Diploma: English, Math, And History, 05/1980

West High School - Jackson,

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