Customer Service Support Team

Stephanie Thompson

928-***-**** ***********@******.*** Tucson, AZ

Hardworking and reliable employee focused on going above and beyond to support team and serve customers. Great with people and offering top-notch customer service abilities. Motivated to continue to learn and grow professionally. Reliable professional trained in shipping and receiving. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities.

Experience

Walmart Stocking and Unloading 01/2021 – 11/2023

Processed damaged items and documented evidence

Operated pallet jacks to move heavy loads

Quoted prices to customers

Handled problems and complaints to restore harmony to workforce

Unloaded and stocked truck promptly

Snap Fitness Manager 01/2022 – 11/2022

Signed and recruited new gym members

Maintained and inspected facility and gym equipment regularly

Managed staff, scheduling, and training

Sponsored community events

Processed transactions

Documented and applied members insurances

04/2023 – 01/2025

Tom’s Tavern Bartender

Mixed creative cocktails and delivered exceptional service while maintaining bar inventory and fostering positive customer relationships in a fast-paced environment

Streamlined drink preparation processes and managed cash transactions accurately, contributing to enhanced customer satisfaction and reduced wait times

Upheld strict hygiene standards and precise measurements in drink preparation while monitoring inventory levels and coordinating with kitchen staff

Built strong rapport with regular patrons and team members, ensuring smooth service flow and creating a welcoming atmosphere during peak hours

Education

Carrington College Tucson, AZ 2024 – 2025

Current Expected in 05/2025

Winslow High School Winslow, AZ 2012 – 2017

General Studies Graduated 05/2027

Skills & abilities

Management

Problem solving

Communication

Leadership

Customer Service

Training

Teamwork and cooperation

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