TULIA MESINA-MARTINEZ
************@*****.*** / 909-***-****
SUMMARY
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
SKILLS
Shipment unpacking
Loading and unloading
Truck processing
Cycle counting
Forklift operations
Inventory audits
Heavy lifting
Safety protocols
Labeling and sorting
Stock control
Space optimization
Shipping and receiving
Fluent in multiple languages
Appointment scheduling
Stress tolerance
Multitasking
Empathy and patience
EXPERIENCE
Warehouse Worker / Target Distribution Center - Fontana, California 08/2020 - Current Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Packed boxes and stock using organizational guidelines. Unloaded Staged and sorted multiple types of products. Practice safe behaviors while operating various types of forklifts Lead Problem Solver / Kohls Distribution Center - San Bernardino, California 01/2020 - 07/2020 Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Managed workloads of team members by delegating tasks according to their skillset and experience level. Shared information and resources to support problem-solving st rategy.
Corrected order errors through a programs such as wavelink. Communicate with higherups to Maintain proper performance. Phone Receptionist / Marcos Cabinets - San Bernardino, California 01/2017 - 01/2019 Responded to texts from customers regarding product questions and complaints. Coordinated consultation and instalation dates.
Effectively resolve and deescalate client concerns in a professional yet friendly manner. TM
EDUCATION AND TRAINING
Some College (No Degree): General Studies
Chaffey College - Rancho Cucamonga, CA