It Support Technician

Anton Zhu

Contact Information

Anton Zhu

Cell: 604-***-****

Email: **************@*****.***

linkedin:Anton Zhu

Objective

Dedicated and detail-oriented network technician and web specialist with extensive experience in networking, web development, and IT support. Seeking to leverage skills in network administration and web programming to contribute to a dynamic organization. Education

CCNA Level 1-3 Certification

Institution: British Columbia Institute of Technology

Completion Date: December 2024

Internet Application Programmer Diploma

Institution: Algonquin College

Completion Date: 2007

Computer Application (Network Trend) Diploma

Institution: Guangdong Radio & Television University, China

Completion Date: 2004

Certifications

CCNA: Switching, Routing, and Wireless Essentials

Institution: Cisco Networking Academy, BCIT

Date: July 30, 2024

CCNA: Enterprise Networking, Security, and Automation

Institution: Cisco Networking Academy, BCIT

Date: December 16, 2024

Professional Experience

Web Administrator

Company: Macdonald Realty

Duration: 2007 - 2023

Responsibilities:

Managed web servers (Linux and Windows-based) to ensure optimal uptime.

Programmed and maintained PHP-based web applications and MySQL databases.

Developed responsive websites using HTML/CSS and JavaScript.

Integrated CMS platforms like WordPress, Squarespace, and Wix for diverse projects.

Collaborated with internal teams to optimize website performance and resolve technical issues.

Provided helpdesk support and troubleshooting for PCs, MacBooks, and printers, and resolved internet issues for all devices, including wiring, switches, routers, and Wi-Fi access points.

Skills

Networking

VLAN configuration, Inter-VLAN routing, and Layer 3 troubleshooting.

Switched network redundancy using STP and EtherChannel.

IPv4/IPv6 static and dynamic routing.

WLAN configuration with security best practices.

Network address translation (NAT) and quality of service (QoS).

Network security threat mitigation and virtualization.

Wide-area network (WAN) setup and troubleshooting.

Familiarity with network automation basics and software-driven networks. Web Development

Proficient in PHP programming, MySQL design, and database optimization.

Skilled in HTML, CSS, and JavaScript for web design.

Experienced with AWS, Apache, NGINX, and CMS platforms.

Advanced troubleshooting of web applications and server configurations. References

Available upon request.

Contact this candidate