Department Manager Store
Resume:
Gabriela Amor
To secure a challenging position in a reputable organization where I can
utilize my 10+ years of retail management experience. Support corporate mission and brand goals, responsible for developing action plan and mentoring employees to achieve sales goals
128 Via D'Este, APT 603
Delray Beach, FL 33445
*.*********.****@*****.***
EXPERIENCE
Christian Dior Parfums, Aventura, FL — Assistant Boutique Manager October 2024 - Present
- delivering operational excellence in the pop-up, including day- to-day boutique and stock management, team scheduling, boutique opening and closing, and compliance with all stores opening and operations procedures
- contribute daily to manage the team and ensure a good level of team spirit and energy
Nordstrom, Boca Raton, FL — Department Manager
October 2022 - Present
- Managing a $7 million cosmetics department
- Oversee 35 employees
- Grew sales from by 14% increase from 2021 results
- Developed and promoted employee to Assistant Department Manager
-Created and hosted Beauty Trend events in partnership with beauty brands
- Hosted Trish McEvoy personal appearance event in store and generated
$30k sales.
Nordstrom, Boca Raton, FL — Assistant Department Manager February 2022 - October 2022
- Managing a $7 million cosmetics department
- Oversee 30 employees
- Grew sales from by 14% increase from 2021 results
- A track record of successful results, strong productivity, and personal trade by developing and maintaining relationships with customers Nordstrom, Lone Tree, CO — Assistant Department Manager October 2021 - February 2022
- Managing a $12 million fine jewelry and accessories department
- Oversee 16 employees
- Help execute and achieve sales goals for trunk shows held in store Nordstrom, Lone Tree, CO — Business Manager in Armani/YSL April 2021- October 2021
- Achieved and exceeded company and personal monthly sales goals
- Recognized for building and maintaining strong vendor relationships to maximize business results
Manage the scheduling and execution of vendor events and promotions SKILLS
Adaptive team player and
leader
Strong organizational and
follow-through skills
Issue and conflict resolution
Organized
Willingness to learn
Customer Experience
Exceed sales expectations
Analyzing sales reports
Visual Merchandising
Store Force scheduling
Proficient in Google Drive,
Microsoft Word, PowerPoint
and Excel.
Social Media Management
Coordinating local events
LANGUAGES
English and Spanish.
Alex and Ani, Denver, CO — Store Manager
JANUARY 2018 - MARCH 2020
- Successfully transferred store from outdoor location into Cherry Creek Mall
- Recognized as #1 store in the company for our key performance indicators
- Exceeded sales target of $40K consecutively
- Launch events in partnership with local charities to drive in-store traffic and sales
- Maintained 4 stars and above on Yelp and Google
Alex and Ani, Boulder, CO — Store Manager
MAY 2017 - JANUARY 2018
- Grew sales for 30% over six months even though low traffic challenges
- Executed two events per month to drive sales volume, brand awareness and customer acquisition
- Build online presence on social media via Instagram
- Managed and developed 10+ employees
Alex and Ani, Miami, FL — Assistant Store Manager
SEPTEMBER 2016 - MAY 2017
- Managed a $2 million store and oversaw store’s customer experience
- Exceeded store's fourth quarter financial goal by 110%
- Motivate and inspire our team to achieve store productivity goal
- Achieved secret shop with a score of 95%
Vera Bradley, Miami, FL — Assistant Store Manager
DECEMBER 2013 - NOVEMBER 2014
- Managed $1 million store and oversaw store’s customer experience
- Achieved 100% score on store’s brand evaluation
- Surpassed company goals for product launch
- Ensured store maintained low score for inventory process by .3% in last two quarters
Guess Inc., Miami, FL — Co Store Manager
OCTOBER 2011 - SEPTEMBER 2012
- Managed a $4 million store and overseed 20+ employees
- Oversaw store’s customer experience
- Exceed store sales and volume goals by 20% YOY
EDUCATION
Miami International University of Art and Design, Miami, FL — Fashion Merchandise
June 2017
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