Customer Service A Full-Time

**** **** **, ******** ****, MI ***** • 734-***-**** • ************@*****.***

Jennifer Alley

Objective

To obtain a full-time position with the opportunity to advance. Experience

Sept 2022- Present MSC Industrial Supply Co. Southfield, MI Server

Responsible to provide excellent customer service to all customers

Cover my deck/accounts and make sure all clients have everything they need, try and get them to go with MSC over competitors

Consistently try to earn business not only for myself, but also for my team. Be able to answer any questions regarding our product and pricing. Proficient in Salesforce, AS400, and numerous other systems used daily.

May 2019-Oct 2022 DHL Express Romulus, MI

Certified International Specialist

Provide excellent customer service to clients and Customer Service Reps

Process all outbound shipments, know what items can go to which countries, know what is prohibited to ship

Proficient in Gema, DCVS, Sherloc, ODD (all DHL systems). Fast learner, very good at multi- tasking as there is a lot that goes into international shipping Aug 2012-June 2021 Olga’s Kitchen Woodhaven, MI

Server

Responsible to provide excellent customer service and make customers feel welcome

Up-sell as much as possible and be able to explain everything to customers

Responsible to open and close restaurant, follow all rules regarding those procedures Education

1999-2003 Trenton High School Trenton, MI

Diploma

References

[Phone number]•[E-mail address]

[Your Name]

References are available on request.

Contact this candidate