Myrtle Phillips
Leland, NC
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
CEPCO - Leland, NC
February 2016 to July 2017
Administrative Assistant for HOA
Prepares Agendas for Monthly Board Meetings
Customer Service
Contractor Liason
Schedule Clubhouse Rentals
Data entry
Distribution of Pool fobs
Customer Service Representative
Verizon Wireless. 2005 to 2015 - Wilmington, NC
November 2005 to August 2015
Answer phones and resolve customer issues.
Negotiate billing/credits with customer
Team builder
Office Assistant II/ Accounts Receivable
Textilease/ Unifirst - Wilmington, NC
November 1997 to November 2005
Performed various office duties such as answering phones, running errands, accounts receivable and payable, responsible for customer satisfaction for 10 delivery routes and assisting drivers with concerns, data entry
Education
BS Business Management in Accounting and Business Management University of North Carolina at Wilmington - Wilmington, NC 1993 to 1997
Skills
Typing 50 won. Research Customer service (10+ years), Administrative Assistant, Filing, Scheduling, Word, MS Office, Receptionist, Data Entry
Certifications/Licenses
A plus certification
October 2006 to December 2011
Basic computer programming
Jackson Hewett Basic Tax Course
October 2017 to December 2017
Basic Tax Course
Driver's License
Additional Information
Willing and able to take continuing education classes if needed.