Maintenance Technician Los Angeles

PEDRO GARCIA

***** ****** ***** *****, *******, CA 92399 US 909-***-**** ************@*****.*** Reliable and trusted employee with significant supervisory experience gained in roles of increasing responsibility. Fully trained in all aspects of residential and commercial building maintenance with 27+ years of experience. Consistently delivers positive results in managing customer expectations and performs tasks to successful completion. Focus all efforts on timeliness, quality, budget, and customer satisfaction. Proven ability to handle stressful situations professionally and self-supervision. Looking for a position that enables me to fully utilize my leadership and technical skills in a productive work environment. Fluent in Spanish

Strong problem-solving skills

Pays attention to detail

Time management

Good communication skills

Safety compliance

Experienced in using Yardi, Real Page, & Purchase Order Program Budget management

Maintenance Technician August, 2024 to Present

Protech Staffing Riverside, CA

Perform comprehensive repairs and maintenance on plumbing, electrical systems, HVAC units, appliances, and basic carpentry within residential properties. Diagnose and troubleshoot issues efficiently, ensuring optimal performance and conducting preventative maintenance. Follow safety protocols diligently to ensure a secure working environment and compliance with industry standards. Work independently and prioritize tasks effectively to address resident concerns promptly and ensure continuous property upkeep. Manage time effectively to juggle multiple tasks and complete them within deadlines, ensuring high levels of resident satisfaction. Area Maintenance Supervisor September, 2023 to August, 2024 Abode Communities Los Angeles, CA

Responsible for supervising two senior properties owned by the city of Indian wells, and one property assigned to housing and homeless program, owned by the city of Corona.

Responsible for supervising and managing the on-site performance of 3rd party contractors in all areas of property and facility management.

Responsible for the final supervision of rent readies for the final approval of housing authority.

Served as the point of contact for city and state representatives regarding permit and regulation adherence and/or issues.

Member of the Company Safety Committee.

Maintenance Technician August, 2021 to September, 2023 Onni Group Los Angeles, CA

Responsible for performing general maintenance tasks, including work orders and unit turns, maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas for a high-rise, high-end buildings and a historic building in downtown LA. Maintenance Project Supervisor March, 2016 to December, 2019 Kite Realty Group Las Vegas, NV

Responsible for the efficient operation and overall appearance of nine commercial and retail properties seven in Las Vegas and two additional in Utah (Total Gross Leasable Area = 1,300,000 square feet)

Supervised and managed the on-site performance of 3rd party contractors in all areas of property and facility management. Served as the point of contact for city and state representatives regarding permit and regulation adherence and/or issues. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Service Manager January, 2010 to December, 2014

Behringer Harvard Residential Irvine, CA

Responsible for motivating, evaluating, training, and supervising a service team that consisted of maintenance technicians and custodians to provide tenants with world- class customer service experience for a top performance A+ Midrise property in Irvine CA. Managed accountability with 3rd party vendors for best practices to meet company expectations. Responsible for managing and maintaining daily service requests and completing them within 24 hours after being submitted. Weekly walks with staff to better understand standards and workload. Responsible for always keeping inventory of rent readies with high standards in mind. Implemented Preventative maintenance programs for the site. Managed capital expenses and asset additions using a 3-bid tab to stay within budget. Senior Service Manager April, 1997 to January, 2010 Western National Group Irvine, CA

Experienced with 6 lease-up properties in Irvine, CA, including the responsibility of accepting all interior units and common areas for all sites prior to any move ins. Responsible for supervising 6 maintenance supervisors and their staff. Responsible for hiring, training, coaching, and counseling staff members. Managed 3200 apartments in 13 years with Western National Group. Member of the Presidents Safety Committee to evaluate and implement new standards and/or new procedures. Johnstone Supply, Santa Ana, CA

Retrofitting and handling procedures for R22-410A and other newly developed refrigerant and mechanical systems. Esco Institute, Irvine, CA

Obtained Universal EPA license and UT certification pertaining to AC and Water Heating Units. Insurance Agent, Primerica, Santa Ana, CA (2008-2010) Skillfully guided clients through improving their investment portfolios and selecting a beneficial life insurance program to fit their specific needs. Exercised a no-pressure approach in providing exceptional customer service. Recognized by the company management as a Top Seller in Orange County. Best Customer Service of the Year – Behringer Hardvard (2012) Best Service Team of the Year – Behringer Hardvard (2011) Best Service Manager of the Year- Western National Group (2001) CERTIFICATIONS

ACCOMPLISHMENTS

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