Food Service Supervisor

ANURADHA CHANNAN

Mob-587-***-****, Edmonton, Alberta

*************@*****.***

CORPORATE EXPOSURE

Walmart, Whitecourt, Canada

Oct 24 – Dec 24

RESPONSIBILITIES

Worked as an Omni Associate at Whitecourt Branch.

Efficiently picked and assembled orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.

Packed orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.

Ensured that products picked are of the highest quality i.e., no damaged products, freshest product selection etc.

Correctly documented and labeled all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.

Optimized tote fill by packing orders in a space efficient manner while still ensuring product quality standards were maintained.

Balanced fulfillment responsibilities with customer interaction and offered service including supporting issues to resolution.

Ensured strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate cleanup of all spills and debris and ensures all totes were clean and void of debris before packing; Operated material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that supported the organization’s mission and core values.

Participated in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Panago Pizza, Whitecourt, Canada

Oct 24 – Nov 24

RESPONSIBILITIES

Worked as a Food Service Supervisor at Whitecourt Branch.

Maintain a high degree of personal standards and conduct.

Provide positive leadership and role modeling to all employees.

Responsible for knowing and being proficient in all in-store positions.

Responsible for ensuring the store operates within Panago standards.

Assists with the training and development of all employees.

Follow proper store opening and closing procedures.

Maintain all operational and personnel policies and procedures.

Ensure all store cash security procedures are followed and adhered to.

Complete paperwork and administrative tasks as required.

Instil an attitude of team spirit with all employees working to help each

other.

Initiate communication and raise awareness on issues affecting the

operation and atmosphere of the store.

Supervise the store in management’s absence.

Model an appropriate level of shift operations.

OBEROI BIRYANI, New Delhi, India

July17 – Sep 24

RESPONSIBILITIES

Worked as a Food Service Supervisor at Shankar Road Branch (New Delhi).

Supervises, assigns and coordinates work of employees to promote efficiency of operations.

Supervises serving of meals.

Prepares work schedules and evaluates work performance of employees.

Applies communication and problem -solving skills to resolve customer complaints.

Maintains records of stock including any wastage on daily basis. Estimate and order ingredients and supplies.

Providing reports to senior Management.

Practices inventory control standards and procedures according to the guidelines.

Understands and adheres to quality control standards & procedures according to the guidelines.

Trains staff in job duties, sanitation and safety procedures.

Demonstrates genuine hospitality while greeting and establishing rapport with guests.

KEY STRENGTHS

Excellent interpersonal and communication skills.

Excellent people management skill.

Patient and Self-Possessed.

Competent, Zealous, Enthusiastic & Growth Oriented.

Confident to handle tough situations.

ACADEMIC QUALIFICATION

MA(English) from William Carey University, Shillong, 2014.

BA(English) from William Carey University, Shillong, 2010.

Senior Secondary (XIIth) from Central Model School River Side Barrackpore WB, 2005.

Higher Secondary (Xth) from MahaMayapur Adarsha VidyaPith, Kolkata,2000.

LANGUAGES KNOWN

English, Hindi, Bengali and Punjabi.

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